We are looking for a Lab Infrastructure & Device Support Engineer to maintain lab infrastructure and ensure machines and devices are operational for engineering and testing activities.
Key Responsibilities
- Maintain lab infrastructure and keep Confluence documentation up to date.
- Monitor machines/devices and troubleshoot cables, PDU, USB hubs, power, and connectivity issues.
- Raise and follow up on IT/Proto Lab tickets until resolution.
- Track lab hardware including devices, debug boards, FPC/USB cables, power supplies, racks, and benches.
- Raise hardware movement requests and maintain inventory records.
- Set up and connect new machines/devices to the device farm.
- Perform device flashing/Meta flashing as required by the engineering team.
- Support basic Linux/Windows troubleshooting and lab infrastructure bring-up.
- Follow ESD/EHS and lab safety procedures.
- Collaborate with engineering and IT teams to resolve infrastructure and device-related issues.
Required Qualifications & Experience
- 13 years of experience in lab infrastructure, hardware support, device testing, or a related role.
- Basic hands-on knowledge of Linux and Windows environments.
- Experience with hardware/device troubleshooting and connectivity issues.
- Familiarity with USB hubs, PDU, power supplies, cables, and lab equipment.
- Basic understanding of hardware inventory and asset management.
- Experience with device flashing and device/test farms is preferred.
- Valuable communication, documentation, and problem-solving skills.
- Knowledge of ESD/EHS and lab safety practices.
- Ability to work effectively with engineering and IT teams and adapt to changing requirements.
Share your updated resume -
[email protected]
📌 Support Engineer (Hyderabad)
🏢 SP Software
📍 Hyderabad