Company Name: VARITE India Private Limited

About The Client:

A global IT services and consulting company, multinational information technology (IT), headquartered in Tokyo, Japan. The Client offers a wide array of IT services, including application development, infrastructure management, and business process outsourcing. Their consulting services span business and technology, while their digital solutions focus on transformation and user experience design.

It excels in data and intelligence services, emphasizing analytics, AI, and machine learning. Additionally, their cybersecurity, cloud, and application services round out a comprehensive portfolio designed to meet the diverse needs of businesses worldwide. About The Job:

- Shift Timings: 24X7 shifts in rotation

Top 3 Mandatory Skills
- Informatica DT, DX
- Informatica PowerCenter
- Informatica IICS

Essential Job Functions:

Technical Support

- Provide L1, L2 and L3 support for software applications.
- Troubleshoot and resolve application-related issues for end-users.
- Collaborate with developers, IT teams, and external vendors to address issues and implement fixes.
- Escalate unresolved issues to higher-level support or specialized teams.

Monitoring and Maintenance:
- Monitor scheduled Jobs and ensure their successful completion.
- Perform routine maintenance tasks, including system updates, backups, and configuration changes.
- Assist with system upgrades, patches, and migrations to ensure continuity of service.

Incident Management:
- Log, track, and manage incidents and service requests via ticketing systems.
- Follow established procedures for incident escalation and resolution.




- Participate in root cause analysis and problem management efforts.

Documentation and Reporting:
- Maintain and update application documentation, including configuration settings and user guides.
- Create and present reports on system performance, issues, and resolution times.
- Document changes, fixes, and enhancements in a knowledge base for future reference.

Collaboration:
- Work with cross-functional teams (IT, development, business users) to gather requirements and improve applications.
- Participate in system testing and quality assurance activities.
- Assist in the development and implementation of new application modules or features.

Qualifications:

Technical Skills

- 3+ Years of experience in Informatica B2B (DX, DT).
- 3+ Years of experience in Informatica PowerCenter and IICS.
- 3+ Years of experience with databases (MS-SQL Server).
- Experience with application monitoring tools.
- Experience in Informatica Cloud Data Governance Catalog is preferred.

Other Skills:
- Analytical Skills: Ability to diagnose and solve complex technical problems.
- Communication: Strong verbal and written communication skills, able to explain technical concepts to non-technical users.
- Customer Service:



Ability to provide excellent customer service under pressure and manage competing priorities.
- Knowledge of ITIL processes (incident, problem, and change management).

How to Apply: Interested candidates are encouraged to respond/submit their updated resumes, and for additional job opportunities, please visit Jobs In India – VARITE.

Unlock Rewards: Refer Candidates and Earn.

If you're not available or interested in this opportunity, please pass this along to anyone in your network who might be a valuable fit and interested in our open positions. VARITE offers a Candidate Referral program, where you'll receive a one-time referral bonus based on the following scale if the preferred candidate completes a three-month assignment with VARITE.

Experience Level Bonus Referral: 0-2 years INR 5,000 2-6 years INR 7,500 6+ years INR 10,000

About VARITE: VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA, UK, CANADA and INDIA. VARITE is currently a primary and direct vendor to the leading corporations in the verticals of Networking, Cloud Infrastructure, Hardware and Software, Digital Marketing and Media Solutions, Clinical Diagnostics, Utilities, Gaming and Entertainment, and Financial Services.

Equal Opportunity Employer:

VARITE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status.

📌 Support customer InformaticaB OLTP systems (Hyderabad)
🏢 VARITE
📍 Hyderabad