Support Consultant I(Onboarding Specialist) (Noida)

Support Consultant I(Onboarding Specialist) (Noida)

09 Sep
|
VARITE
|
Noida

09 Sep

VARITE

Noida

Company Name: VARITE India Private Limited

About The Client:

An American multinational computer software company incorporated in Delaware and headquartered in San Jose, California. They specialize in software for creating and publishing a wide range of content, including graphics, photography, illustration, animation, multimedia/video, motion pictures, and print. About The Job:

- Experience: 1-2 Years
- This is a non-technical customer-facing role focused on onboarding customers, stakeholder communication, and ensuring a seamless customer experience.
- The role involves interacting with customers and stakeholders through emails and calls. Chat support is not part of this role.
- Shift could be either Morning or Afternoon, and candidates should be flexible to work assigned shifts.

Essential Job Functions:

- Support customer onboarding activities and ensure a smooth transition for new customers.
- Interact with customers and stakeholders through email communications and phone calls.
- Provide timely responses to customer inquiries and requests.
- Coordinate with internal stakeholders to ensure onboarding activities are completed successfully.
- Maintain accurate records and documentation related to customer onboarding activities.
- Build and maintain positive relationships with customers and business stakeholders.
- Provide regular updates and follow-ups as required during the onboarding process.
- Ensure high levels of customer satisfaction through effective communication and support.
- Follow established processes and service standards while handling customer interactions.
- Work collaboratively with team members to achieve operational goals.

Qualifications:

Required Skills

- Excellent verbal and written communication skills.
- Strong customer service and stakeholder management abilities.
- Experience interacting with customers through emails and phone calls.




- Ability to build rapport and maintain professional customer relationships.
- Solid organizational and coordination skills.
- Ability to manage multiple tasks and priorities effectively.
- Good problem-solving and follow-up skills.
- Comfortable working in a customer-facing environment.
- Flexibility to work in either Morning or Afternoon shifts.
- Willingness to work in a non-technical role.
- Education
- Any Graduate.

- Experience

- 1-2 years of experience in Customer Support, Customer Success, Customer Onboarding, Operations, or a related field.

How to Apply: Interested candidates are encouraged to respond/submit their updated resumes, and for additional job opportunities, please visit Jobs In India – VARITE .

Unlock Rewards: Refer Candidates and Earn.

If you're not available or interested in this opportunity, please pass this along to anyone in your network who might be a good fit and interested in our open positions. VARITE offers a Candidate Referral Program, where you'll receive a one-time referral bonus based on the following scale if the preferred candidate completes a three-month assignment with VARITE.

Experience Level Bonus Referral:

- 0-2 years – INR 5,000
- 2-6 years – INR 7,500
- 6+ years – INR 10,000

About VARITE: VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA, UK, CANADA and INDIA. VARITE is currently a primary and direct vendor to leading corporations in Networking, Cloud Infrastructure, Hardware & Software, Digital Marketing & Media Solutions, Clinical Diagnostics, Utilities, Gaming & Entertainment, and Financial Services.

Equal Opportunity Employer:

VARITE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace for all employees. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status.

📌 Support Consultant I(Onboarding Specialist) (Noida)
🏢 VARITE
📍 Noida

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