- Understand customer needs and recommend suitable jewelry pieces.

- Handle customer queries effectively and escalate complex issues.

- Demonstrate robust product knowledge, including features and benefits.

- Communicate product value and support store sales targets.

- Stay updated on new collections and promotions.

- Adapt to shift timings, store requirements, and transfers within the cluster.

- Maintain punctuality and take on additional responsibilities as needed.

- Support store operations such as deliveries, online orders, packaging, stock replenishment, and visual merchandising.

- Ensure the store is clean, presentable, and visually appealing.

- Follow SOPs, policies, and theft-prevention protocols.

- Work collaboratively with the team to ensure smooth operations.

- Show sensitivity while addressing customer concerns and use good judgment in difficult situations.

Requirements

● Bachelor’s Degree

Total 5+ years of retail experience in the fashion industry, min





2 years of experience as a store manager or assistant store manager handled a team of 5+ people.

● Expert in Microsoft office.

● Demonstrated success in achieving sales targets and exceeding customer expectations.

● Exceptional customer service orientation with a strong focus on customer satisfaction.

● Ability to effectively manage multiple priorities and ensure smooth and efficient store operations.

● Strong team leadership skills to lead and inspire a team.

● Excellent communication and interpersonal skills for effective team interaction and conflict resolution.

● Strong analytical and problem-solving skills to analyze data,

identify trends, and make informed decisions.

● Proficiency in store operations, including visual merchandising,

stock management.

● Understanding of inventory management and loss prevention.

Benefits

ESI

PF

📌 Store Manager - Kalburgi (Kalaburagi)
🏢 Kushals Retail
📍 Kalaburagi