- Key ResponsibilitiesQualifications &
- Experience2. Hostess – Food &
- Beverage ServiceDepartment: Food &
- Beverage

- Position:

- Restaurant Hostess

- Reports To:

Restaurant Manager / F&B; SupervisorJob SummaryResponsible for welcoming and assisting guests, managing seating arrangements, handling reservations, and creating a warm and professional first impression while ensuring smooth coordination with the restaurant service team.Key ResponsibilitiesQualifications &

- Experience

- Welcome guests and assist in providing prompt and courteous service.

- Set up and clear tables according to hotel standards.

- Serve food and beverages efficiently and professionally.

- Ensure tables, chairs, service stations, crockery, cutlery, and glassware are clean and properly arranged.

- Take guest orders accurately and communicate them to the kitchen/bar.

- Follow proper food and beverage service procedures.

- Assist in buffet setup, replenishment, and clearing.

- Maintain cleanliness and hygiene of the restaurant and service areas.

- Handle guest requests, queries, and complaints professionally and report issues to the supervisor.

- Assist with room service, banquets, events, and other F&B; operations when required.

- Ensure proper handling and storage of crockery, cutlery, glassware, and service equipment.

- Follow hotel policies, food safety standards, and hygiene procedures.

- Coordinate with the kitchen, stewarding, bar, and other departments to ensure smooth service.

- Assist with opening and closing duties of the outlet.

- Upsell food and beverage items when appropriate.

- Report breakages, equipment issues, shortages, and maintenance requirements to the supervisor.

- Maintain a qualified appearance and follow grooming standards at all times.

- Minimum 10th/12th pass; hospitality/F&B; qualification preferred.

- Previous hotel or restaurant experience is preferred but freshers may be considered.

- Good communication and guest-service skills.

- Basic knowledge of food and beverage service.





- Ability to work in shifts, weekends, and public holidays.

- Well-groomed, polite, energetic, and customer-focused.

- Warmly welcome and greet guests upon arrival.

- Manage guest seating according to reservations, table availability, guest preferences, and restaurant capacity.

- Handle restaurant reservations and maintain accurate reservation records.

- Escort guests to their tables and provide menus.

- Maintain an updated seating plan and coordinate table availability with the service team.

- Answer telephone calls and handle reservation enquiries professionally.

- Provide guests with information about menus, restaurant facilities, promotions, operating hours, and special events.

- Monitor guest waiting times and keep guests informed during busy periods.

- Coordinate with the Restaurant Manager, Captain, service staff, kitchen, and other departments.

- Identify and accommodate special guest requirements whenever possible.

- Maintain guest profiles and preferences where applicable.

- Handle guest feedback and complaints politely and escalate issues to the appropriate supervisor.

- Assist with VIP, group, corporate, and special-event arrangements.

- Ensure the entrance, reception area, waiting area, and host desk are clean and presentable.

- Maintain professional grooming, body language, and hospitality standards.

- Follow hotel SOPs, safety standards, and guest-service procedures.

- Assist the restaurant team with other operational duties when required.

- Minimum 12th pass; diploma/degree in Hotel Management or Hospitality preferred.

- Previous experience as a Hostess, Guest Relations Executive, Restaurant , or F&B; Service Associate is an advantage.

- Excellent communication and interpersonal skills.

- Pleasant personality with a strong guest-service orientation.

- Good telephone etiquette and basic computer/POS knowledge.

- Ability to handle multiple tasks during busy service periods.

- Well-groomed, confident, courteous, and professional.

Pay: ₹8,651.07 - ₹20,991.32 per month

Benefits

- Food provided

Work Location: In person

📌 Stewards Hostess (Vashi)
🏢 Hotel Regal Arc
📍 Vashi