Cloud Operation Manager - L3 - Swan Solutions

Swan Solutions & Services Pvt. Ltd. is a leading IT Infrastructure and Digital Transformation company with over 36 years of industry experience. Headquartered in Mumbai, Swan is a 1,400+ Crore organization delivering IT Infrastructure, Cloud, Cybersecurity, Networking, Virtualization, Storage, and Managed Services to leading enterprise, BFSI, PSU, and corporate customers.

Swan is a technology partner with leading organizations including HP, Cisco, Microsoft, VMware, and NetApp.

About the Role

We are looking for an experienced Senior Technology Manager - Cloud Operations to lead complex cloud infrastructure and operations across multi-cloud and on-premises environments. The role requires strong leadership, cloud architecture, governance, security, cost optimization, and stakeholder management experience.

The ideal candidate will drive cloud transformation initiatives, lead cross-functional teams, and ensure secure, scalable, highly available, and cost-effective cloud operations aligned with business objectives.

Key Responsibilities

- Lead the design, implementation, and operations of complex cloud infrastructure environments.
- Ensure high availability, performance, scalability, and reliability of cloud services.
- Define and maintain SLAs for uptime, performance, and service responsiveness.
- Implement monitoring and proactive incident management strategies.
- Design and operationalize multi-cloud and hybrid cloud environments.
- Design multi-OEM on-premises cloud platforms using container technologies.




- Ensure seamless integration and interoperability across multiple cloud platforms.
- Advise senior leadership on cloud architecture, strategy, cloud assessment, suitability, and digital transformation initiatives.
- Develop strategies for effective and cost-efficient cloud resource utilization.
- Monitor cloud usage and identify opportunities for cost optimization.
- Establish governance policies for resource allocation and utilization.
- Establish and enforce cloud security and compliance standards.
- Oversee access controls, security protocols, and data protection strategies.
- Ensure adherence to regulatory, audit, and organizational security requirements.
- Drive timely closure of security observations and compliance findings.
- Lead and mentor cross-functional cloud operations and infrastructure teams.
- Collaborate with engineering, development, security, and business teams.
- Interface with senior bank/client officials for decision-making, information dissemination, project coordination, and timely closure of initiatives.
- Drive knowledge sharing, skill development, and operational excellence across teams.
- Identify opportunities for automation and process improvement.




- Evaluate emerging cloud technologies and implement industry best practices.
- Establish and monitor KPIs to measure cloud operations performance.
- Drive continuous improvement in cloud efficiency, reliability, and service delivery.

Required Skills
- 18+ years of experience in Cloud Infrastructure, Cloud Operations, and IT Infrastructure Management.
- Strong experience managing complex multi-cloud, hybrid cloud, and on-premises environments.
- Proven experience leading cross-functional technology teams.
- Strong understanding of cloud architecture, governance, security, and compliance.
- Experience with multi-OEM cloud and container platforms.
- Solid understanding of cloud cost optimization and resource management.
- Excellent stakeholder and senior management communication skills.
- Experience in BFSI/Banking environments will be an advantage.
- Strong strategic thinking, leadership, decision-making, and problem-solving skills.

Qualification: Bachelor s/Master s degree in IT, Computer Science, Engineering, or a relevant field. If you are an experienced technology leader with expertise in cloud operations, multi-cloud architecture, infrastructure transformation, and strategic technology management, we d love to hear from you.

Apply today and become a part of Swan Solutions & Services Pvt. Ltd.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Sr Technology Manager - Cloud Operations (Mumbai)
🏢 Swan Solutions
📍 Mumbai