ServiceNow SAM Developer

Contract

Remote

Technical requirements

ServiceNow Developer in SAM module (Software Asset Mgmt )

- 3 years of development experience in ServiceNow SAM module
- In depth understanding of end to end Software Asset Management process framework comprising the SAM Tool and its interaction with Contracts , Procurement , Publisher Owner Teams

- Understanding of Contracts, Entitlements and Licencing and other relevant terms used in SAM process

- Experience of setting up process framework for either SAM or HAM ( preferably SAM ) for a client

- Understanding of CMDB and Discovery process in relation to the SAM processes

- Be able to conduct process related workshops with Client , drive the same and align on the Final process framework including any workflow changes , additional Service Requests etc.

- Be able to do Client Demo on the process framework and create process documentation





- Conduct Training sessions on Process Framework to different Client Publisher Teams

- create new Catalog forms with Workflows and Flow Designers and also update the forms and workflows based on requirement

- create Notifications to notify users about expiring Contracts, Multi-Year Contracts etc

- archive Contracts and Software Entitlements which are no longer needed

- work on mapping Business Applications to their relevant Software Models, Software Entitlements and Contracts

- work on updating field values like Cost Centers, Start & End dates and other fields in Contracts

- work on UI policies, Views and Client Scripts also

- create recent Fields like Reference fields, Check boxes, Multiple Choice fields etc

📌 Sr. ServiceNow SecOps Developer (Bengaluru)
🏢 APN Consulting
📍 Bengaluru