We are looking for a E/BL Pre-Sales Specialist that will handle the following :

- Approach e/BL shippers and discuss with them potential consignees
- Approach agreed consignees and discuss with them the ZIM e/BL solution
- Approach e/BL shippers and discuss with them potential consignees
- Approach agreed consignees and discuss with them the ZIM e/BL solution
- On-board consignees by way of explaining the perks, support their registration and the basic installations as required.
- Make sure all parties V-Cards are updated/exchanged between all relevant parties
- Work with the customers on applying the e/BL to all possible routes
- On-board consignees by way of support to their registration and activation processes and the basic installations as required.
- Make sure all parties V-Cards are updated
- Update ZIM IT and Customer services on new onboardings
- Provide support where needed to the customer




- Escalate to ZIM and WAVE where needed
- Adopt client complaints and follow up the resolution
- Solve ad-hoc problems/transfer service issues to relevant department

- Monitor customer performance
- Comply with tracking and reporting requirements

You will need to have :
- Excellent Communication in English / Local Languages
- Minimum Graduate
- Proven experience in sales
- Good understanding of technical support
- 1-5 years of Shipping experience

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Sr Executive - E/BL Pre Sales Specialist (Mumbai)
🏢 ZIM Integrated Shipping Services
📍 Mumbai