Position: Sr Executive - CRM

Company: Kids‑e‑Dental LLP

Location: Azad Nagar, Andheri (Mumbai)

Employment Type: Full‑time

Working Time: 9 hours shift

Week Off: Sunday

Experience: 2–5 years

Key Responsibilities -

- Client Communication: Manage customer interactions, ensuring explicit and professional correspondence.
- CRM Operations: Maintain and update client records in CRM systems (Zoho etc.).
- Customer Support: Address queries, resolve issues, and provide timely assistance to clients.
- Data Reporting: Generate reports on client interactions and suggest improvements for engagement.
- Cross-team Collaboration: Coordinate with sales, marketing, and operations to deliver seamless client service.

Must-have Skills -
- CRM Software Knowledge – Hands-on experience with Zoho or similar platforms.
- Customer Service Skills – Ability to manage client expectations and deliver excellent service.
- Interpersonal Skills – Strong collaboration and relationship-building abilities.
- Communication Skills – Clear verbal and written communication with domestic clients.

Apply Now -

WhatsApp: (phone hidden)

Email: [email protected]

📌 Sr Executive - CRM (Mumbai)
🏢 Kids-e-dental
📍 Mumbai