Purpose of Role:

Perform daily network operations, troubleshooting,configurationand implementation activities to support ODC/DC/Customer connectivity.

Key Responsibilities:

- Handle incidents and perform device health checks on Cisco switches (Catalyst, Nexus) and Fortinet firewalls (FortiGate).
- Implement configuration changes: port configurations, VLAN assignments,firewallpolicy deployments, IPSec VPNs, QoS, NAT policies.
- Providefirewallpolicy deployment VPN support (site-to-site/remote access).
- Monitor network and perform preventive maintenance; escalate as per L1 procedure.
- Backup configurations and coordinate change implementations with field operations.
- Work with service providers (ISP/MPLS carriers) for bandwidth provisioning, fault escalations, and WAN links.




- Maintain and update network documentation and runbooks.

Required Experience Skills:

- 2-4 years of experience with Cisco switching/routing, Fortinetfirewalladministration, and core TCP/IP networking.
- Familiar with configuration backup tools and L2/L3 troubleshooting (ping, traceroute, log analysis).
- Working knowledge of ISP coordination and MPLS/IP architectures.

Preferred Certifications Qualifications:

- CCNA (Cisco Certified Network Associate)

- Fortinet Network Security Associate

- ITIL Foundation

Competencies:

- Good communicationskills

- Cooperative approach

- Troubleshooting mindset

- Maintaining SLA commitments

📌 Sr Engineer - IT Operations & Infrastructure (Chennai)
🏢 Tata Communications
📍 Chennai