Country

India

Number of Openings*

1

Approved ECMS RQ#

557132Y25

Duration of contract*

12 months

Total Yrs. of Experience*

5+ Years

Relevant Yrs. of experience*

5+ Years

Detailed JD *(Roles and Responsibilities)

L2 production support experience, with knowledge . Talent should possess domain experience. Solid proactive communication and good analytical ability, flexible for working in rotational shifts and weekend support.

- Operating Systems: Proficiency in all or any Linux/Unix/Windows environments.
- Scripting: Basic knowledge of Shell/Python/PowerShell for automation and log analysis.
- Database: Ability to write and debug SQL queries, understanding of RDBMS like Oracle, MySQL, Sybase or PostgreSQL.
- Monitoring Tools: Familiarity with any tools such as Splunk, Grafana, Pagerduty, WatchTower, Checknanny or AppDynamics.
- Ticketing Systems: Experience with tools like ServiceNow, Jira or Remedy for incident and change management.
- Networking Basics: Understanding of DNS, IP, firewalls, load balancers, ports etc

Behavioral skills

Ø Experience of working in a global team.

Ø Excellent verbal and written communication skills.

Ø Excellent organization and coordination skills.

Ø Strong problem-solving skills and an ability to learn rapidly on-the-job.

Ø Self-motivated, ability to identify and resolve issues with minimal oversight.

Ø Works well in a dynamic, fast paced workplace.





Ø Experience in financial services is plus.

Ø Cloud Application and respective infrastructure Knowledge is a plus.

Mandatory skills*

Application Support experience, SQL, Unix, Log Analysis skills Scripting Knowledge, Automation, Splunk, Service now, Jira, Networking, etc

Desired skills*

SRE, Unix, SQL, Python Scripting, Shell Scripting, Graphana, Loki etc.

Domain*

Financial and Wealth management

Client name (for internal purpose only)*

Approx. vendor billing rate* (INR /Day)

5500-6000 INR per day(Depending on experience)

Work Location*

Pune Hinjewadi Phase 3, Bangalore Crescent (No WFH)

Background check process to be followed: *

Yes

Before onboarding / After onboarding: *

Before Onboarding

BGV Agency: *

as agreed with Subcon_BGV team

Mode of Interview: Telephonic/Face to Face/Skype Interview*

- Round 1. CV shortlisting
- Round 2 : Delivery Round 1 : Skip level
- Round 3. Delivery round 2 Technical ( In person at Infosys Pune and Bangalore office)
- Round 4. Client Round ( In person at Infosys Pune and Bangalore office)

WFO / WFH / Hybrid

WFO (Mandatory from Pune and Bangalore office) 3 days a week

Any Certification (Mandatory)

As per JD

Shift Time

24x7 : 3 Rotational shifts, Weekends and Oncall support

Business travel required (Yes / No)

No

Client BTP / SHTP

Pune Hinjewadi Phase 3, Bangalore Crescent (No WFH)

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