09 Sep
|
Societe Generale Global Solution Centre
|
Chennai
09 Sep
Societe Generale Global Solution Centre
Chennai
Reference 26000CJC
Responsibilities
Process / Team Overview
The Static Data Team is responsible for the accurate, timely, and controlled maintenance of reference and master data across enterprise systems. This includes client, account, instrument, counterparty, settlement, and market static data that directly impacts downstream trading, clearing, settlement, risk, and reporting processes. The team plays a critical role in risk mitigation, operational stability, and service excellence.
Key Responsibilities
1. Delivery Excellence & Performance
Ensure zero external errors in static data setup and maintenance.
Consistently meet or exceed defined service levels:
Productivity: >95%
Quality: >99% application‑wise
Turnaround Time (TAT): As per CSLA / SLA
Manage end‑to‑end static data requests in line with documented procedures and approval matrices.
Monitor queues, aging, and priorities to ensure timely delivery.
2. Quality & Control Framework
Implement and adhere to robust quality controls, including maker‑checker processes.
Perform periodic quality reviews, root cause analysis,
and corrective action tracking.
Maintain complete documentation and audit trails for all static data changes.
Support internal and external audits by providing required evidence and explanations.
3. Risk Management & Operational Resilience
Maintain zero operational risk incidents through strict adherence to controls and escalation protocols.
Demonstrate a working understanding of BIA (Business Impact Analysis), BCP (Business Continuity Planning), and key operational risk parameters.
Actively participate in UATs, and contingency testing as required.
Promptly escalate potential risks, data inconsistencies, or control breaches.
4. Continuous Improvement & Process Maturity
Understand and apply the continuous improvement framework (Lean / Six Sigma / Kaizen as applicable).
Proactively identify opportunities to improve efficiency, accuracy, automation, and standardization.
Contribute to the team’s proc
📌 Senior Analyst (Chennai)
🏢 Societe Generale Global Solution Centre
📍 Chennai