Customer Service

This job is provided by apna.co Key Responsibilities:

Greet customers in a friendly and approachable manner.

Assist customers in finding products and answering questions about product features, pricing, and availability.Provide product demonstrations, if applicable.Handle customer complaints or issues professionally, escalating them to management if necessary.

Sales

Actively promote store products and services to meet and exceed sales goals.Cross-sell and upsell products to maximize sales opportunities.Stay informed about current promotions and discounts to communicate with customers effectively.Process sales transactions at the register, including handling cash, credit, and other forms of payment.

Merchandising & Inventory





Assist in stocking shelves and organizing product displays.Ensure that merchandise is displayed neatly and attractively.Monitor inventory levels and notify management when items need to be reordered.Assist in periodic inventory counts as needed.Store Maintenance:Keep the store clean, tidy, and well-organized.Ensure aisles and displays are free from clutter and hazards.Report any store maintenance or safety concerns to management.

Teamwork

Collaborate with team members and management to create a positive work setting.Participate in staff meetings and training sessions as required.

Other Duties

Perform other tasks as assigned by management to support store operations.

📌 Sales Executive (Ponda)
🏢 Croma
📍 Ponda