Kappal is looking for a Shipping Operations Executive who will act as the key link between the Digital Onboarding Team (DOE), Customers, and the Shipping Operations Team. The role is responsible for ensuring seamless coordination throughout the shipment lifecycle, from pricing and booking to cargo movement and delivery.
Key Responsibilities
1. Serve as the primary link between the Digital Onboarding Team, Customers, and Shipping Operations Team.
2. Coordinate freight pricing, bookings, schedules, and space availability with shipping partners.
3. Ensure smooth shipment execution from booking confirmation to delivery.
4. Provide timely shipment updates and resolve operational issues.
5. Maintain shipment records and ensure effective stakeholder coordination.
Eligibility
- Graduate in Logistics, Supply Chain, Commerce,
International Business, or a related field.
- 2–5 years of experience in Freight Forwarding, Shipping Operations, or Logistics Coordination.
- Experience in Ocean Freight (FCL/LCL) operations is preferred.
Skills Required
- Solid understanding of freight forwarding and shipping operations.
- Knowledge of pricing, booking processes, and shipping documentation.
- Excellent communication, coordination, and stakeholder management skills.
- Customer-focused mindset with strong problem-solving abilities.