Designation: Community Manager – Engagements & Audits
Location: Bangalore
Employment Type: Full-Time | On-ground at Properties + Office
Experience: 3–6 Years
Salary Budget: INR 25,000 – INR 35,000 per month
Department: Customer Experience
About the Role
Uni Liv is looking for an energetic, ownership-driven Community Manager – Engagements & Audits to lead the resident experience across our Bangalore properties.
This is a 360° role covering community engagement and events, end-to-end customer experience, NPS ownership, property and service-quality audits, and on-ground team supervision.
The ideal candidate should be equally comfortable hosting events, conducting hospitality-standard property audits, resolving escalations, monitoring the team, and analysing resident feedback.
Hospitality-Grade Audits – Key Requirement
A solid hospitality background is essential. The candidate must have hands-on experience conducting property and service-quality audits covering housekeeping, hygiene, F& B, rooms, common areas, grooming, and resident touchpoints.
Key Responsibilities
1.



Community Engagement & Events
Plan, organize, and execute community events end-to-end, including concept, budgeting, vendors, logistics, promotion, hosting, and post-event review. Build a vibrant resident community through activities, festivals, workshops, and social initiatives. Drive resident participation, retention, and referrals. Maintain a monthly events calendar across Bangalore properties. Capture photos, videos, and resident stories for marketing and brand building. 2. Property & Service Audits
Conduct regular property and service-quality audits across housekeeping, hygiene, maintenance, F& B, common areas, rooms, reception, security, staff behaviour, and resident touchpoints. Ensure SOPs, checklists, grooming, and hospitality service standards are followed. Prepare structured audit reports with observations, ratings, risk areas, action owners, and closure timelines. Conduct surprise and mystery

📌 Community manager (Bengaluru)
🏢 Uniliv
📍 Bengaluru