? We're Hiring: ServiceNow Trainer | Arbor Academy

?Location: Remote / Online

? Employment Type: Full time / Part-Time / Contract

?‍? Experience Required:** 7+ Years

? About Arbor Academy

Arbor Academy is a growing professional IT training institute focused on delivering industry-oriented, practical, and career-focused training programs. We believe in hands-on learning, real-time projects, and preparing students with the skills required for today's technology industry.

We are looking for an experienced and passionate ServiceNow Trainer with strong hands-on industry experience and the ability to deliver practical, project-based training.

? Key Responsibilities

✅ Deliver comprehensive and industry-oriented ServiceNow training sessions.

✅ Train students on:

- ServiceNow Administration
- ServiceNow Development
- ITSM
- JavaScript & ServiceNow Scripting
- Flow Designer & Automation
- Business Rules & Client Scripts
- UI Policies & ACLs
- Script Includes & GlideRecord
- REST APIs & ServiceNow Integrations
- Reports & Dashboards
- Real-time implementation and support scenarios

✅ Conduct live hands-on practical sessions and real-time demonstrations.

✅ Guide students through end-to-end ServiceNow projects.

✅ Demonstrate real-world business use cases, troubleshooting, debugging, and problem-solving techniques.

✅ Configure applications, tables, forms, fields, workflows/flows, notifications, integrations, and other ServiceNow components.

✅ Provide assignments, case studies, practical exercises, and interview-oriented scenarios.





✅ Conduct regular assessments and evaluate student performance.

✅ Resolve student doubts and provide technical guidance throughout the training.

? ServiceNow Practical Training The trainer should be capable of providing hands-on practical exposure to students, including:

? ServiceNow instance navigation and configuration

? Application development and configuration

? Tables, forms, fields, and workflows

? Scripts, ACLs, Business Rules, and Client Scripts

? Flow Designer and automation

? Reports and dashboards

? REST API integrations

? Real-time troubleshooting and debugging

? End-to-end project implementation The trainer should also be able to provide or arrange appropriate ServiceNow workplace access for students for hands-on practice.

?️ Online Training Responsibilities The trainer should be comfortable conducting smooth online sessions through Microsoft Teams.

✔ Managing online training sessions

✔ Screen sharing and live demonstrations

✔ Managing meeting links and batch communication

✔ Sharing recordings, training materials, and assignments

✔ Handling student queries during live sessions

✔ Ensuring smooth coordination throughout the batch

? Required Skills & Qualifications





? 7+ years of professional experience in ServiceNow

? Strong hands-on experience in ServiceNow Administration and Development

? Robust knowledge of ITSM, Automation, and Integration

? Expertise in JavaScript and ServiceNow Scripting

? Experience with Business Rules, Client Scripts, UI Policies, ACLs, Script Includes, and GlideRecord

? Strong knowledge of Flow Designer

? Experience with REST APIs and ServiceNow Integrations

? Experience working on real-time implementation and production support projects

? Strong troubleshooting and problem-solving skills

? Prior ServiceNow training experience preferred

? Excellent communication and presentation skills

? Ability to explain complex technical concepts in a simple and practical manner

? Important Requirement

We are looking for a technically strong and practical-oriented trainer who can teach beyond theoretical concepts.

Candidates with only theoretical knowledge or training experience without hands-on ServiceNow industry/project experience will not be preferred.

? Apply Now

Interested candidates can share their updated CV/profile with:

? Contact Person:** HR Geeta

? Contact Number:** (phone hidden)

? Email:** [email protected]

Join Arbor Academy and help aspiring professionals build successful careers in the ServiceNow ecosystem! ?

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📌 Servicenow Trainer (Bhubaneswar)
🏢 Arbor Academy
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