Company Name: VARITE India Private Limited

About The Client

An Indian multinational information technology (IT) consulting company headquartered in Noida, The company has offices in 52 countries and over 225,944 employees. The Client is a global IT services and consulting company that offers a wide range of services and products across various industries like IT Infrastructure Services, Cybersecurity Services, Cloud Services, Big Data and Analytics, Internet of Things (IoT) Solutions, Semiconductor Services and Enterprise Software Products.

Essential Job Functions:

- Design, develop, and implement ServiceNow Service Mapping solutions for business-critical services.

- Identify business services and applications to be mapped using Service Mapping tools.

- Integrate discovery and mapping processes with the to ensure accuracy and completeness of service data.

- Work with stakeholders to understand service dependencies and document end-to-end service maps.

- Troubleshoot mapping errors and optimize patterns and probes for enhanced visibility.

- Collaborate with platform, infrastructure, and application teams to align Service Mapping with business needs.

- Customize and create new patterns, probes, and sensors as necessary.

- Ensure Service Mapping data supports Event Management, Incident, Change, and Problem Management processes.

Qualifications

- Exp: 5-12 years

- Mandatory requirement to have active CSA & CIS Certification (Discovery, Event Management) is preferred.

- Minimum 4+ years Relevant ServiceNow Experience. ServiceNow ITOM experience with specific focus on Discovery, Event Management and Service Mapping .

- Provide expertise in ITOM best practices, including Discovery, CMDB Health , and CSDM alignment.

- Ability to communicate fluently with client stakeholders.

Preferred Skills:

- Deep understanding of ServiceNow Discovery, CMDB, MID Servers, and related integrations.

- Proficient in creating and customizing patterns, probes, and sensors.

- Experience working with CSDM (Common Service Data Model) and service taxonomy.





- Familiarity with network protocols (e.g., HTTP, SNMP, SSH, WMI) and infrastructure technologies (e.g., load balancers, databases, middleware).

- Knowledge of scripting (JavaScript, GlideScript) and regex.

- Experience in troubleshooting and resolving Service Mapping issues.

- ServiceNow Certified Implementation Specialist – ITOM / Discovery / Service Mapping.

- Familiarity with other ITOM modules: Event Management, Cloud Management, AIOps.

- Exposure to Agile methodologies and DevOps environments.

- Experience with enterprise tools like SolarWinds, AppDynamics, Dynatrace, or Splunk.

How to Apply: Interested candidates are encouraged to respond/submit their updated resumes, and for additional job opportunities, please visit Jobs In India – VARITE.

Unlock Rewards: Refer Candidates and Earn.

If you're not available or interested in this opportunity, please pass this along to anyone in your network who might be a good fit and interested in our open positions. VARITE offers a Candidate Referral program, where you'll receive a one-time referral bonus based on the following scale if the referred candidate completes a three-month assignment with VARITE.

Experience Level Bonus Referral:

0-2 years

INR 5,000

2-6 years

INR 7,500

6+ years

INR 10,000

About VARITE: VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA, UK, CANADA and INDIA. VARITE is currently a primary and direct vendor to the leading corporations in the verticals of Networking, Cloud Infrastructure, Hardware and Software, Digital Marketing and Media Solutions, Clinical Diagnostics, Utilities, Gaming and Entertainment, and Financial Services.

Equal Prospect Employer:

VARITE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status.

📌 ServiceNow ITOM Technical Consultant (India)
🏢 VARITE
📍 India