Job Title: ServiceNow HRSD Developer

Remote

Offshore – 3-5 Years of experience.

Responsibilities:

- Design, develop, and implement solutions within the ServiceNow HR Service Delivery (HRSD) module to meet business requirements.

- Collaborate with HR stakeholders to gather requirements and translate them into technical specifications.

- Customize and configure ServiceNow HRSD modules, including Case Management, Employee Service Center, HR Knowledge Management, and HR Service Catalog.

- Develop custom workflows, forms, UI policies, and client scripts to enhance HR processes and user experience.

- Integrate ServiceNow HRSD with other HR systems and third-party applications using REST APIs, web services, and MID Servers.

- Perform unit testing, system testing, and assist in user acceptance testing (UAT) to ensure the quality of developed solutions.

- Provide ongoing support and troubleshooting for ServiceNow HRSD applications, including incident resolution and problem management.

- Keep abreast of ServiceNow platform upgrades and new features,



and provide recommendations for continuous improvement.

Requirements

- Bachelor's degree in Computer Science, Information Technology, or a related field.

- Proven experience as a ServiceNow Developer with specialization in HR Service Delivery (HRSD).

- Strong understanding of HR processes and workflows, with experience in implementing HRSD solutions.

- Proficiency in ServiceNow development tools, including Scripting (JavaScript), Glide API, Business Rules, UI Actions, and UI Pages.

- Experience in ServiceNow integration using REST, SOAP, and MID Servers.

- Knowledge of ServiceNow ITSM modules (e.g., Incident, Problem, Change Management) is a plus.

- Excellent communication skills with the ability to collaborate effectively with cross-functional teams and stakeholders.

- ServiceNow Certified Implementation Specialist (HRSD) certification preferred.

- Ability to work independently and manage multiple tasks in a rapid-paced environment

📌 ServiceNow HRSD Developer (Bengaluru)
🏢 APN Consulting
📍 Bengaluru