Company Description

PMD NowSolutions is an emerging consulting and implementation partner specializing in ServiceNow and Ivanti solutions with a solid focus on customer-centric digital transformation. The company delivers end-to-end services across ITIL processes, ServiceNow product implementations, consulting, software development, and ongoing support. With extensive experience in designing empirical processes, PMD NowSolutions helps organizations reduce operating costs while improving efficiency and employee experiences through ServiceNow workflows.

In addition, the company implements the Ivanti software suite to automate workflows, eliminate manual tasks, and enhance compliance and security for IT service management. PMD NowSolutions supports clients seeking scalable IT help desk and advanced ITIL service management solutions tailored to their specific business needs.

Role Description The Account Executive is a full-time hybrid role based in Bengaluru, with flexibility for some work-from-home arrangements. The role involves managing and growing a portfolio of clients interested in ServiceNow and Ivanti solutions, including prospecting, qualifying leads, and conducting discovery meetings to understand business needs.

The Account

Executive will prepare and deliver presentations and proposals, coordinate solution demonstrations with technical teams, and oversee the end-to-end sales cycle from opportunity creation to contract closure. Day-to-day responsibilities include maintaining accurate pipeline and account information in CRM tools,



collaborating with delivery and consulting teams to ensure smooth handover and high customer satisfaction, and identifying upsell and cross-sell opportunities. The role also requires staying current on product capabilities, ITIL practices, and market trends to provide informed guidance to clients and support long-term strategic relationships.

Qualifications

- Demonstrated experience in B2B sales or account management, preferably in IT services, SaaS, or enterprise software.
- Strong understanding of IT service management concepts, ITIL processes, and digital workflow solutions (ServiceNow and/or Ivanti experience is a plus).
- Ability to build and maintain customer relationships, conduct needs analysis, and translate business challenges into solution value.
- Proficiency in preparing and delivering client presentations, proposals, and commercial negotiations.
- Comfort with using CRM tools and basic sales reporting to manage pipeline and forecast revenue.
- Excellent written and verbal communication skills and the ability to collaborate effectively with technical and delivery teams.
- Self-motivated, organized, and able to manage multiple accounts and opportunities in a hybrid work environment.
- Bachelor’s degree in Business, Engineering, Computer Science, or a related field; relevant certifications in ITIL, ServiceNow, or Ivanti are an advantage.
- Prior experience working with clients in India or global markets and willingness to meet clients in person within Bengaluru South as needed.

📌 ServiceNow Account Executive (India)
🏢 PMD NowSolutions | ServiceNow u0026 Ivanti Partner
📍 India