Deep understanding of ServiceNow architecture, data model, tables, relationships • Strong knowledge of key platform capabilities: Flow Designer, Workflow, Integration Hub, Service Catalog, CMDB, Service Portal / UI Builder • Ability to design:

- Application data models • Entity relationships • Reusable components • Understanding of integration patterns:
- REST / SOAP • MID Server • Knowledge of:
- Transform maps • Import sets • Data quality & reconciliation • Ability to design cross system workflows end-to-end • Robust requirement gathering and facilitation • Ability to run:
- Design workshops • Journey mapping sessions • Playbacks & demos • Ability to work closely with:




- Business product owners • Developers • Architects • QA teams Have worked on multiple Integration projects Additionally for PEGA shift left and Expedio to SNOW program the designer should also have ITSM • Incident, Problem, Change, Request, Major Incident • Risk, approvals, SLAs, OLAs ITOM • CMDB modeling • Discovery patterns • Service Mapping dependencies • Event, Alert & Operational Intelligence For Network secops , the designer should have • Experience in ServiceNow NetworkSecOps & Cyber Security Modules o Configuration Compliance o Vulnerability Response (VR) o Security Incident Response (SIR) o Threat Intelligence o Security Orchestration, Automation & Response (SOAR) o Attack Surface Management

📌 Service Now Developer (India)
🏢 Clifyx
📍 India