1. Service Operations

- Manage day-to-day operations of the automobile service centre.

- Ensure smooth vehicle reception, repair, servicing, and delivery.

- Monitor job allocation and workshop workflow.

- Ensure vehicles are delivered within the committed time.

1. Customer Satisfaction

- Handle customer complaints and escalations professionally.

- Ensure accurate communication regarding repair costs and delivery timelines.

- Monitor customer satisfaction and service quality.

- Follow up on customer feedback and resolve issues promptly.

1. Workshop Management

- Supervise Service Advisors, Technicians, and other workshop staff.

- Allocate jobs based on technician skill and workload.

- Monitor technician productivity and efficiency.

- Ensure proper usage and maintenance of workshop equipment.

1. Quality Control

- Ensure repairs are carried out according to manufacturer/service standards.

- Conduct quality checks before vehicle delivery.

- Minimize repeat repairs and customer complaints.

- Ensure proper road tests and final inspections where required.

Pay: ₹30,000.00 - ₹32,000.00 per month

Advantages

- Health insurance

- Internet reimbursement

- Paid sick time

- Provident Fund

Work Location: In person

📌 Service Manager (Kancheepuram)
🏢 Vela Automobile
📍 Kancheepuram