Accounting (INR)
Rates
Final (INR)
ST /Day
Standard Rate
Pay Rate
0.00 - 0.00
Bill Rate
5,000.00 - 9,000.00
Billable Per Diem
0.00
Cost Allocation
%
Recruitment (RECT)
100.000
Total
100.000
Posting Information
Job Posting Owner
Sarath Krishna
Coordinator
Distributor
Creator
Sarath Krishna
Create Date
13/04/2026
Submit Date
13/04/2026 03:26 PM
Maximum Submissions per Supplier
10
Auto Invoice Type
None
Billing Information
Buyer Information
Bill To INFOSYS
Plot No 44, Hosur Main Road
Bengaluru, Karnataka
IND
NA
NA
Other
Job Position Details
Contingent Type
Contingent Type_Phase1_Generic
Job Code
Legal Entity
INFOSYS
Site
Not Applicable (NA)
Location
Not Applicable (NA)
Work Location
IND
Business Unit
ENGNE (ENGNE_PU)
Category
Labor Type
Business Professional
Positions Requested
2
Respond by Date
31/05/2026
Travel Time
0.000 %
Time Sheet Type
No time sheets
Hours per Day
9
Hours per Week
45
Total Hours
2,358.00
Flat Adjustments
0.00
Description
*
"Must have at least 5 years of experience as BA, preferably in Service Assurance domain.
- Service Performance Analysis
- Incident, Problem & Change Support
- Service Improvement
- Stakeholder Collaboration
- Governance & Compliance"
Mandatory skills*
"Strong understanding of service assurance, observability, and operational monitoring.
- Knowledge of ITIL Service Design and Service Transition practices.
- Experience with enterprise monitoring, event correlation,
and analytics platforms.
- Ability to produce high-quality design documentation and service models.
- Solid communication and stakeholder engagement skills"
Desired skills*
"• Good to have - Familiarity with CI/CD and cloud environments
- Good to have - Experience with monitoring tools like Netcool/Smarts"
ECMS REQ ID
561982
Project Location 1
KRNK | BANGALORE
Project Location 2
(No Value)
Project Location 3
(No Value)
Project Location 4
(No Value)
Delivery SPOC
-
Relevant Experience
4-5 yrs
Mandatory skills
Mandatory skills*
"Strong understanding of service assurance, observability, and operational monitoring.
- Knowledge of ITIL Service Design and Service Transition practices.
- Experience with enterprise monitoring, event correlation, and analytics platforms.
- Ability to produce high-quality design documentation and service models.
- Strong communication and stakeholder engagement skills"
Desired skills
Desired skills
"• Good to have - Familiarity with CI/CD and cloud environments
- Good to have - Experience with monitoring tools like Netcool/Smarts"
Domain (Industry)
Service Assurance
BGC (Before onboarding / After onboarding)
PostOB
Total Experience (Ex. 5-7 Years)
4-5yrs
BGC Details
After Onboarding
BGC Vendor
-
Mode of Interview
Face to Face
WFO / WFH / Hybrid
Hybrid
Please enter shift timings
9 - 6
Shift Timings
General
📌 Service Assurance - Business Analyst (India)
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