Company Name: VARITE India Private Limited

About The Client

An American multinational information technology infrastructure services provider that designs, builds, manages and develops large-scale information systems. It is currently the world's largest IT infrastructure services provider and the fifth-largest consulting provider. About The Job:

- As a Senior Technical Consultant (Shift Lead) within the Devices Factory, you will serve as the on‐shift technical authority for high‐volume device migrations between Microsoft 365 tenants for a global multi‐entity enterprise. You will lead execution across a 24x7 factory model, coordinating repeatable, runbook‐driven waves of Windows 10/11 device transition, Intune/Endpoint Manager re‐enrolment patterns and Autopilot/Entra join-state activities.
- You will be accountable for shift readiness (tooling, access, queues), quality gates, evidence capture and rapid issue resolution so that device migrations are delivered safely, predictably and at programme scale.
- This is a hands‐on leadership role: you will still troubleshoot complex device migration failures, but your primary success measure is consistent throughput with low rework and disciplined shift operations.

Essential Job Functions:

- Lead the technical delivery of device migration waves during your shift, ensuring operational control, adherence to runbooks and predictable throughput.
- Own shift‐level triage for device migration failures (Autopilot registration, enrolment, compliance, conditional access, certificate/device identity issues) and coordinate rapid remediation.
- Validate pre‐req readiness (device inventory, hardware hash readiness, targeting, Autopilot profile assignment, migration scheduling) and enforce “go/no‐go” criteria.
- Oversee execution of tenant transition steps for Autopilot where applicable (collection of hashes, deregistration/deletion sequencing, re‐registration timing, end‐user reset/re‐provision coordination).
- Manage the shift backlog in the agreed ticketing system; prioritise work items by risk, SLA and cutover schedule.
- Drive strong evidence capture: logs, screenshots, reports, change records and acceptance artefacts aligned to audit and client governance needs.
- Coordinate shift handover packs (work completed, exceptions, blockers, next actions, risk list) and ensure continuity across the three‐shift model.
- Partner with the Devices Solution Architect / discipline lead to update runbooks, troubleshooting guides and standard operating procedures based on real shift learnings.
- Engage vendor/tool support channels as required (e.g., Autopilot/Intune escalation paths, migration tooling vendors where used), ensuring timely escalations with complete evidence.
- Lead post‐migration validation checks and hypercare support for device cohorts; reduce repeat incidents through root cause removal and runbook improvements.

Qualifications:

Must-Have (or equivalent experience):





- Delivered at least one production tenant-to-tenant device migration as a technical lead/SME, specifically covering Windows device transition and endpoint management between tenants.
- Strong hands-on expertise with Microsoft Intune / Endpoint Manager, Windows 10/11 provisioning, device compliance policies, configuration profiles and troubleshooting enrolment failures.
- Hands-on experience with Windows Autopilot (device registration concepts, profile assignment, re-provisioning) and practical migration sequencing across tenants.
- Competence in Microsoft Entra ID device identity/join states (Entra joined / hybrid joined / registered concepts) and how these affect access, compliance and conditional access behaviour.
- Demonstrated ability to operate in a runbook-first factory model: strict execution steps, peer checking/quality gates and disciplined closure criteria.
- Proven experience working shift-based delivery with mandatory handovers, queue management and accountability for shift outcomes in a 24x7 environment.
- Strong PowerShell and automation capability for device readiness and operational scripting (inventory validation, hash collection, reporting, bulk actions), with safe change practices.
- Strong documentation discipline: ability to produce and maintain clear SOPs, troubleshooting playbooks and evidence packs per migration wave.

Good-to-Have:

- Experience using profile preservation / workstation migration tooling (e.g., PowerSyncPro or equivalent) to reduce user disruption and post-cutover issues.
- Familiarity with Microsoft security controls impacting devices (Conditional Access trust settings, compliant/hybrid joined trust, device-based access patterns).
- Relevant Microsoft certifications (examples: MD-102, MS-102, SC-300 or equivalent).
- Experience supporting global migrations with remote user populations and proactive comms/coordination playbooks.
- ITIL practice awareness (incident/problem/change flow) or equivalent operational governance background.

Interpersonal & Consulting Skills:

- Leads with calm operational control under pressure; sets the tone for disciplined factory execution and avoids “heroics” that compromise repeatability.
- Communicates clearly in shift handovers: concise status, crisp risk articulation, unambiguous next actions.
- Coaches engineers in-flight (without slowing throughput), raising capability by reinforcing patterns, not ad-hoc fixes.
- Confident challenging readiness gaps (“not ready to migrate”) using evidence and agreed criteria.
- Builds trust quickly with cross-functional teams (Identity, Security,



Shared Data, Service Desk/hypercare) to remove blockers.
- Demonstrates ownership: takes problems to closure, documents learning and drives runbook improvements.
- Works effectively across cultures and time zones; assumes positive intent and maintains high standards.
- Treats the client environment with professional discipline: secure handling of access, data and evidence artefacts.

Typical Deliverables / KPIs:

- Throughput: devices migrated per shift / per wave vs plan.
- Quality: first-time success rate and defect/rework rate (failed enrolments, repeat tickets).
- MTTR: mean time to restore/resolve for migration-blocking device issues.
- Evidence capture completeness: percentage of migrations with full log/audit package attached.
- SLA adherence: on-time completion of scheduled waves and timely escalation of blockers.

Shift / Working Pattern Notes:

- This role operates within a three-shift 24x7 Factory model. The specific rota will be confirmed, but shift handovers are mandatory and performance is measured on shift outcomes. Peak cutover windows may require schedule flexibility.

External Standards Alignment (reference for screening):

- Seniority mapping: Band 8; SFIA typically aligned to Level 5 (“Ensure, advise”) with strong specialist advice and shift influence behaviours.
- Recommended SFIA behaviours include influence, specialist advice and operational accountability for outcomes.

How to Apply: Interested candidates are encouraged to respond/submit their updated resumes, and for additional job opportunities, please visit Jobs In India – VARITE.

Unlock Rewards: Refer Candidates and Earn.

If you're not available or interested in this opportunity, please pass this along to anyone in your network who might be a valuable fit and interested in our open positions. VARITE offers a Candidate Referral program, where you'll receive a one-time referral bonus based on the following scale if the preferred candidate completes a three-month assignment with VARITE.

Experience Level Bonus Referral:

0-2 years INR 5,000 2-6 years INR 7,500 6+ years INR 10,000

About VARITE: VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA, UK, CANADA and INDIA. VARITE is currently a primary and direct vendor to the leading corporations in the verticals of Networking, Cloud Infrastructure, Hardware and Software, Digital Marketing and Media Solutions, Clinical Diagnostics, Utilities, Gaming and Entertainment, and Financial Services.

Equal Opportunity Employer:

VARITE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status.

📌 Senior Technical Consultant – Shift Lead (Devices Tenant Migration) – Band 8 (India)
🏢 VARITE
📍 India