Company Name: VARITE India Private Limited
About The Client
Client provides information and communications technology (ICT) solutions. It offers a range of computing devices, storage devices, servers, networking systems, electronic devices, and allied products. The company also provides application, business transformation, enterprise and cybersecurity, network, and communication services.
Client offers 5G networks, network switches, optical networks, open networks, data center interconnect, electronic devices, air conditioning, software, storage, and servers. It markets products under the Client brand. The company serves various industries, including automotive, manufacturing, retail, financial services, transport, public sector, energy and utilities, and services providers.
It has operations in the Middle East, Europe, Africa, Asia-Pacific, and the Americas. Client is headquartered in Minato-Ku, Tokyo, Japan.
About The Job:
- This role suits an experienced candidate with ServiceNow ITOM Service Mapping skills.
- Primarily responsible for mapping data from various systems into ServiceNow, ensuring efficient and accurate data transfer, and supporting integrations with other tools and services.
- The ideal candidate will have solid knowledge of ServiceNow modules, data transformation, and integration best practices.
Essential Job Functions:
- Design, develop, and deploy service maps, working with discovery patterns to ensure accurate representation of IT services and underlying infrastructure.
- Demonstrate strong understanding of CMDB, its structure, and its relationship to ITOM.
- Develop and implement data mapping solutions to move and integrate data between ServiceNow and external systems.
- Create mappings between different data sources and ServiceNow objects.
- Ensure data integrity and consistency during data migration and integrations.
- Assist in integrating ServiceNow with external systems through middleware, APIs, and connectors.
- Collaborate with development and integration teams to ensure seamless data flow between ServiceNow and other applications.
- Configure and customize ServiceNow modules and workflows to meet specific business requirements.
- Support configuration changes related to mapping and data transformation requirements.
- Perform unit and integration testing to ensure data flows correctly from external systems into ServiceNow.
- Validate accuracy and completeness of data after mapping and integration.
- Maintain comprehensive documentation of data mappings, workflows, and integrations.
- Provide ongoing support and troubleshooting for data mapping and integration issues.
- Work closely with business analysts, developers, and other stakeholders to understand data requirements and business processes.
- Participate in ServiceNow release planning to identify mapping-related changes or upgrades.
- Monitor and optimize performance of integrations and data mappings.
- Recommend process improvements to enhance system efficiency.
Qualifications
Skills, and Experience Requirements:
- Bachelor’s degree with at least 7 years of experience in ServiceNow ITOM Discovery, Service Mapping, and data integration.
- Hands-on experience with ServiceNow ITOM (CMDB, Service Mapping).
- Strong experience with ServiceNow integration tools like Integration Hub, REST APIs, SOAP, MID Server, and other integration technologies.
- Experience with Data Transformation tools (Import Sets, Data Sources, Transform Maps).
- Proficiency in ServiceNow scripting (JavaScript) for mapping and transforming data.
- Knowledge of data modelling and mapping techniques in ServiceNow.
- Familiarity with SQL and querying relational databases.
- Experience with integration protocols (REST, SOAP, FTP, SFTP).
- Understanding of ITIL processes and best practices.
Skills and Certifications
- ServiceNow Certified – ITOM Discovery & Service Mapping
- ServiceNow Certified – Application Developer
- ITIL v3 Certification
- Excellent analytical and problem-solving skills
- Excellent verbal and written communication skills
- Strong presentation development and customer presentation skills
- Successful teamwork experience
How to Apply: Interested candidates are encouraged to respond/submit their updated resumes, and for additional job opportunities, please visit Jobs In India – VARITE.
Unlock Rewards: Refer Candidates and Earn.
If you're not available or interested in this opportunity, please pass this along to anyone in your network who might be a good fit and interested in our open positions. VARITE offers a Candidate Referral program, where you'll receive a one-time referral bonus based on the following scale if the referred candidate completes a three-month assignment with VARITE.
Experience Level Bonus Referral:
0-2 years
INR 5,000
2-6 years
INR 7,500
6+ years
INR 10,000
About VARITE: VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA, UK, CANADA and INDIA. VARITE is currently a primary and direct vendor to the leading corporations in the verticals of Networking, Cloud Infrastructure, Hardware and Software, Digital Marketing and Media Solutions, Clinical Diagnostics, Utilities, Gaming and Entertainment, and Financial Services.
Equal Opportunity Employer:
VARITE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status.
📌 Senior Technical Consultant (India)
🏢 VARITE
📍 India