Job Summary A Fraud Ops Analyst is responsible for reviewing, validating, and investigating customer identities to prevent fraud, impersonation, account abuse, and unauthorized access. The role combines fraud detection, risk assessment, and document verification.

Key Responsibilities

- Review identity verification (IV) requests, documents, and supporting evidence enabling secure identity validation in line with the set policies and procedures.

- Investigate suspicious accounts, identify theft attempts, impersonations, and fraudulent onboarding activities.

- Analyze risk indicators, fraud signals, and patterns if any.

- Perform coordination of IV issuance and validation processes, ensuring proper handling of requests, alignment with fraud controls, and resolution of customer-impacting issues.





- Identify and escalate high-risk cases to the relevant teams and share recommendations.

Skill Requirements

- 1-2 years of overall experience with a minimum of 1 year of relevant experience for Analyst.

- Exceptional communication skills - CEFR C1.

- Familiarity with fraud typologies (ATO, abuse, synthetic identities, etc.).

- Hands-on experience in Excel.

- Robust problem-solving skills.

Other Requirements

- - Analyst-Fraud Ops

- Designation - Analyst & Sr Analyst

- Work Location - Bengaluru

- Work From Office

- Shifts - Night Shifts (PST Time zone)

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