Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

About Caterpillar

Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed to and contributing to a reduced-carbon future. Our cutting-edge products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

Your Impact Shapes the World at Caterpillar Inc

When you join Caterpillar,



you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Job Summary:
We are seeking a skilled Senior ITSM Consultant (Senior IT Analyst Technical Infrastructure)to join India CoE-Integration & Engg -CAT IT Division

The preference for this role is to be based out of Bangalore- Caterpillar PSN

What you will do:
- Own governance and operational oversight of Incident, Problem, Change, Release, and Service Level Management processes.
- Coordinate enterprise P1/P2 incident response, escalation management, bridge leadership, and follow-up activities.
- Facilitate enterprise CAB,

📌 Senior Itsm Consultant(Senior IT Analyst Technical Infrastructure) (Mumbai)
🏢 Sourceo
📍 Mumbai