Position Overview:The Centre Sales Manager will be responsible for heading the sales & marketing department of respective campus with directly responsible for P & L of the center. The Major responsibility will be to achieve the Revenue and Conversion targets of the particular campus, while also ensuring smooth operations in line with the organization's standards. CSM will be directly involved in the sales and marketing operations and will lead the sales and marketing department team members of the campus.
Key Responsibilities:
- Profitability & Revenue Targets:
Lead the Centre to achieve revenue targets through effective billing, collection, and student conversions.
Focus on maintaining a minimum conversion ratio of 60% for telephonic enquiries to visits and visits to enrolments.
- Team Leadership & Collaboration:
Manage and guide the counselling, marketing, and administration teams to optimize performance.
Ensure counselling productivity and follow up on pending enquiries for better conversion.
- Marketing & Lead Generation:
Create brand awareness and generate leads through ATL & BTL activities, including seminars, events, and community outreach (e.g., schools, villages).
Evaluate and improve marketing campaigns and strategies to drive footfall and increase enrolments.
- Counselling & Student Engagement:
Actively participate in counselling to provide solutions and improve methodologies for student admissions.
Conduct post-counselling sessions and handle student/parent grievances effectively.
- Payment Collection & Fee Management:
Ensure timely collection of student course fees and follow up on any overdue payments.
Strive to minimize dropout and refund cases by ensuring student satisfaction.
- Business Development:
Establish relationships with business associates in the region to generate additional business.
Plan and execute various marketing events and activitie
📌 Centre Sales Manager (Jalandhar)
🏢 Nfci Hotel Managementokery Institute
📍 Jalandhar
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