Position Overview:

We are looking for a Sr. Key Account Manager to manage and grow strategic enterprise accounts and drive business development for Smart Manufacturing, Industrial IoT, Enterprise Software, and Industrial Automation solutions across the South Region and assigned industry verticals across India.

Key Responsibilities:

- Drive sales and revenue growth by selling Smart Manufacturing, Industrial IoT, and enterprise solutions to key accounts.
- Develop current business opportunities within existing accounts and acquire new enterprise customers.
- Build and maintain strong, long-term relationships with senior decision-makers and manufacturing stakeholders.
- Understand customer challenges and digital transformation objectives and provide consultative solution-based proposals.
- Develop strategic account plans covering upselling, cross-selling, renewals, and account expansion.
- Engage with CDOs, Plant Heads, Maintenance/Reliability Heads, Process Heads, Electrical Heads, and other senior stakeholders.
- Coordinate with Customer Success, Product, Marketing, IoT Engineering, SMEs, and Support teams for successful solution delivery.
- Lead commercial discussions, contract negotiations, renewals, and expansions.
- Monitor market trends, customer requirements, and competitor activities to develop effective sales strategies.
- Maintain accurate sales forecasts, pipeline reports, account metrics, and revenue updates.




- Travel frequently across the South Region for customer meetings, business development, and industry events.

Key Requirements:

- B.E./B.Tech. in Mechanical, Production, Instrumentation, Automation, Control Systems, or related engineering discipline preferred.
- 12 to 15+ years of experience in enterprise sales, key account management, or business development.
- Strong experience in Enterprise Software, Smart Manufacturing, Industrial IoT, and/or Industrial Automation sales.
- Experience with manufacturing industries such as Cement, Automotive, Pharma, FMCG, Metals, or Process Industries.
- Strong understanding of Manufacturing Operations, Industry 4.0, Digital Transformation, and Smart Manufacturing.

Key Performance Indicators (KPIs):

- Achievement of sales and revenue targets.
- Strategic account and industry-vertical growth.
- New customer acquisition and qualified pipeline generation.
- Upselling, cross-selling, renewals, and account expansion.
- Customer retention and relationship strength.
- Sales forecast accuracy and reporting.
- Opportunity-to-revenue conversion and successful business closures.

Ideal Candidate: A senior B2B/Enterprise Sales professional with strong manufacturing-sector knowledge, proven experience in selling technology-led solutions, established relationships with senior industrial stakeholders, and the ability to independently manage strategic accounts from lead generation through negotiation and closure.

📌 Senior Key Account Manager(Industrial Automation/IoT) (Delhi)
🏢 Synersoft
📍 Delhi