Company Description Magnum Group, established in 1993 and headquartered in Bhopal (MP), is an ISO 9001:2008 and ISO 27001:2013 certified organization with a workforce of over 2,600 professionals. The company specializes in BPO-BPM services, contact centers (voice/non-voice, email, chat, inbound/outbound), HRO, IT solutions, utility and security management, and operations and maintenance. With more than 1,500 operational call center seats, Magnum Group serves government and private clients across telecom, e-governance, BFSI, and e-commerce sectors.

The organization is driven by a vision to be a preferred partner in BPO, O&M;, utility, and security services, and a mission focused on enhancing productivity and delivering measurable value for clients. Candidates joining Magnum Group can expect a dynamic, process-driven environment with opportunities to contribute to large-scale, impactful projects.

Role Description The Senior Executive Human Resources role is a full-time, on-site position based in Bhopal. The role involves overseeing day-to-day HR operations, including managing employee life cycle processes, maintaining HR records, and ensuring compliance with company policies and statutory requirements.

The Senior

Executive will handle employee relations activities such as grievance resolution, engagement initiatives, and performance-related discussions,



while supporting managers in implementing HR policies consistently across teams.

Responsibilities include coordinating recruitment and onboarding, supporting training and development programs, and contributing to HR process improvements. The role also requires preparing HR reports, supporting audits, and partnering with leadership to maintain a positive, productive work environment aligned with organizational goals.

Qualifications

- Strong foundation in Human Resources (HR) and HR Management, with the ability to align HR practices with business objectives.
- Hands-on experience in HR Operations, including recruitment support, onboarding, documentation, and HRMIS/HRIS usage.
- Proficiency in Employee Relations, with skills in conflict resolution, employee engagement, and performance support.
- Experience in developing, implementing, and interpreting HR Policies, ensuring compliance with labor laws and company standards.
- Bachelor’s degree or higher in Human Resources, Business Administration, or a related field; relevant HR certifications are an advantage.
- Excellent communication, interpersonal, and stakeholder management skills, with the ability to work in a fast-paced, process-driven environment.
- Exposure to BPO/BPM or similar service industries is preferred, along with solid analytical and reporting capabilities.

📌 Senior Executive Human Resources (Bhopal)
🏢 Magnum group
📍 Bhopal