Primary Skill:
Presales Solutioning (End-to-End) Digital Customer Experience (DCX) Platforms

Microsoft Dynamics 365

Solution Design & Digital Transformation Strategy

Proposal Creation (RFP/RFI Response)Pricing & Commercial Modeling

Omnichannel Experience Design CRM, Client Presentations & Stakeholder Management

Presales Solutioning (End-to-End) Digital Customer Experience (DCX) Platforms

Microsoft Dynamics 365

Solution Design & Digital Transformation Strategy

Proposal Creation (RFP/RFI Response)Pricing & Commercial Modeling

Omnichannel Experience Design CRM, Client Presentations & Stakeholder Management

Secondary Skill:
- Customer Experience Strategy (CX / UX Understanding)
- Marketing Automation & Personalization
- AI-driven Marketing ConceptsCloud & Digital Architecture (Cloud-native solutions)
- Deal Structuring & Risk AssessmentCross-functional Team CoordinationWin/Loss Analysis & Continuous Improvement
- Thought Leadership & Chance Shaping
- Negotiation & Communication SkillsDigital Maturity Assessment
- Agile Methodologies (Scrum, Sprint Planning, Reviews):




- Functional & Technical Documentation (BRD, FRD, FSD):
- Solution Architecture (High-Level Design:
- )System Integration & API Understanding:
- Data Analysis & Data MappingDemo / Sprint Review Presentations:
- Training & Knowledge Transfer:
- Stakeholder & Vendor Coordination:
- POC (Proof of Concept) Development:
- Presales Support & Proposal Presentation

Job Description - Grade Specific:
- Lead end-to-end presales activities (from identifying opportunity to final proposal).
- Design digital customer experience (DCX) solutions using CRM,
- Create proposals, pricing, and solution designs.
- Present solutions to clients and stakeholders.
- Work with teams (Sales, Delivery, Marketing) to close deals.
- Build omnichannel customer experience strategies.Perform pricing, cost estimation, and deal structuring.
- Guide clients on digital transformation and technology strategy.Participate in win/los

📌 Principal Software Engineer (Bengaluru)
🏢 Capgemini
📍 Bengaluru