Installation & Technical Support
- Coordinate and support installation of rooftop solar systems, solar pumps, and related equipment
- Assist technical teams during commissioning and testing of solar systems
- Ensure installations are completed as per quality and safety standards
Maintenance & Troubleshooting
- Conduct preventive and corrective maintenance of solar systems
- Diagnose and resolve technical issues related to panels, inverters, batteries, and wiring
- Monitor system performance and recommend improvements where required
Customer Service & Support
- Attend customer complaints and service requests promptly
- Provide technical guidance and operational training to customers
- Maintain strong customer relationships through effective after-sales support
Documentation & Reporting
- Prepare service reports, maintenance logs, and installation records
- Maintain inventory details of spare parts and tools
- Submit daily/weekly service activity reports to management
Coordination & Compliance
- Coordinate with sales and operations teams for seamless project execution
- Ensure adherence to safety procedures and company policies during field work
- Support warranty claims and vendor/service coordination
Qualification & Experience
- Diploma / Bachelor’s Degree in Electrical, Electronics, Renewable Energy, or related field
- 2-5 years of experience in solar installation and service preferred
- Freshers with technical knowledge of solar systems may also apply
Required Skills:
- Knowledge of solar PV systems, inverters, batteries, and electrical components
- Strong troubleshooting and problem-solving skills
- Valuable communication and customer handling abilities
- Ability to work in field conditions and travel when required
- Basic knowledge of MS Office and reporting tools
Preferred Attributes
- Customer-centric
📌 Service Executive (Ayodhya)
🏢 Intecco Technical Services
📍 Ayodhya
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