Address the queries and complaints of clients using the company’s portal.

Effective communication both written and verbal, is essential for chat support executives to convey information clearly and provide accurate assistance to customers.

Managing disputes to developing plans to enhance the client experience generally and promote loyalty

Responding to customer inquiries within company hours

Collecting and analyzing customer feedback

Willingness to learn about products, services, and company policies to provide accurate information to customers.

Willing to commit to taking turns working rotating shifts which includes weekends and public holidays

Problem-solving skills

Clear communication skills

Ability to use positive language





Can speak and write in English

Willingness to learn

Perks and Benefits

Pressure free workplace

Chance to work with an international level startup

Salary: ₹13,000.00 - ₹15,000.00 per month

Job Types: Part-time, Fresher

Pay: ₹5,000.00 - ₹6,000.00 per month

Benefits:
- Paid sick time

Ability to commute/relocate:
- Prahlad Nagar, Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (required)

Experience:
- total work: 1 year (preferred)

Work Location: In person

📌 Customer Support Executive (Prahlad Nagar)
🏢 Petbacker India
📍 Prahlad Nagar