09 Sep
|
Adler u0026 Pfau India
|
Mumbai
09 Sep
Adler u0026 Pfau India
Mumbai
Adler & Pfau India Private Limited is the Indian subsidiary of Germany-based Adler & Pfau GmbH. We develop educational programmes, technologies and infrastructure for international skills development and responsible global workforce mobility.
Together with educational institutions, industrial partners and technology providers, we are building modern technical training solutions in India in the following areas:
- VR-based welding training
- Solar and photovoltaic technology
- Driving simulators for cars and commercial vehicles
- Heat-pump service-technician training
- Air-conditioning, refrigeration and HVAC training
- Digital and blended technical education
We are looking for an experienced and entrepreneurial professional to develop these business areas and establish sustainable customer and partner networks across India.
Role Description
As Senior Business Development & Technical Support Engineer, you will develop the Indian market for Adler & Pfau’s technical training systems.
You will identify business opportunities, acquire customers, establish strategic partnerships and coordinate product demonstrations, pilot projects, installations and training activities.
Your target groups will include:
- Industrial and vocational training institutes
- Engineering colleges, universities and polytechnics
- Welding and renewable-energy training centres
- Driving schools, fleet operators and driver-training centres
- HVAC and refrigeration training institutes
- Industrial companies and equipment manufacturers
- Governmental and private skills-development organisations
- Trade associations and certification bodies
You will act as the central interface between customers in India, Adler & Pfau and international technology providers. During the market-entry phase, you will also coordinate first-level technical support. The position combines business development, technical sales, partner management, project coordination and customer support.
Technical Training Areas
VR Welding Training
Training systems combining VR simulation, theoretical education, practical welding instruction, instructor development and competency assessment.
Solar and Photovoltaic Training
Training covering PV fundamentals, planning, installation, commissioning, electrical safety, maintenance, troubleshooting, energy storage and EV charging.
Driving Simulators
Simulator-based concepts for passenger cars and commercial vehicles, including defensive driving, hazard perception, economical driving, fleet safety and professional-driver qualification.
Heat-Pump Training
Service-technician training covering installation, electrical and hydraulic connections, commissioning, configuration, maintenance and fault diagnosis.
Air-Conditioning and HVAC Training
Training covering installation, commissioning, refrigerant handling, maintenance, troubleshooting and energy-efficient operation.
Expertise in every technical field is not required. However, you should have a strong technical foundation, experience in at least one relevant sector and the ability to understand new technologies quickly.
Key Responsibilities Business Development and Sales
- Develop the Indian market for Adler & Pfau’s training systems
- Identify target markets, customers and regional opportunities
- Acquire customers and establish relationships with decision-makers
- Present solutions to institutes, universities, companies and public organisations
- Lead online and on-site presentations, demonstrations and workshops
- Analyse customer requirements and develop suitable solutions
- Prepare proposals, quotations and sales presentations
- Manage opportunities and customer information in the CRM system
- Coordinate the sales process through to contract conclusion
- Support pricing, positioning and go-to-market strategies
- Conduct market and competitor analysis
- Represent Adler & Pfau India at trade fairs and industry events
Partner and Network Development
- Identify educational, industrial, sales and technology partners
- Establish relationships with universities, training institutes, manufacturers and public-sector organisations
- Develop regional sales, service and implementation networks
- Support cooperation agreements, pilot centres and demonstration facilities
- Build training concepts combining simulation, digital learning, theory and practical instruction
- Coordinate activities between Indian partners and international technology providers
- Collect market feedback and adapt solutions to Indian requirements
- Identify public projects and potential funding opportunities
Technical Implementation and Support
- Coordinate demonstrations, pilots, installations and commissioning
- Serve as the initial contact for technical and operational questions
- Support customers with hardware, software, connectivity and configuration issues
- Organise introductory training for instructors, administrators and users
- Coordinate remote and on-site troubleshooting
- Document technical problems and escalate complex cases
- Maintain installation and customer-specific documentation
- Coordinate maintenance, updates and operational reviews
- Monitor customer satisfaction and identify additional business opportunities
Training Concepts and LMS
- Support the development of technical curricula and training concepts
- Coordinate learning pathways with technical experts and training partners
- Combine simulation, classroom instruction, e-learning and practical exercises
- Support trainer and instructor qualification programmes
- Coordinate the implementation and maintenance of courses in a learning management system
- Ensure that training content, assessments and technical documentation are properly maintained
- Use customer and learner feedback to improve training programmes
Business-Area Development
- Prepare business plans and implementation roadmaps
- Define priorities, milestones and commercial objectives
- Establish repeatable sales, installation and support processes
- Coordinate external specialists and project partners
- Support the recruitment and development of future team members
- Report regularly on sales opportunities, partnerships and projects
- Contribute to the expansion of Adler & Pfau India’s training portfolio
Qualifications You hold a bachelor’s or master’s degree, diploma or comparable qualification in a relevant field, such as:
- Mechanical, Manufacturing or Production Engineering
- Welding Engineering or Welding Technology
- Mechatronics
- Electrical or Electronics Engineering
- Energy or Renewable Energy Engineering
- Automotive Engineering
- HVAC, Refrigeration or Building Services Engineering
- Computer Science or Information Technology
- Business Administration with a strong technical background
Professional Experience
- Several years of experience in business development, technical sales, product management, technical training, customer support or project management
- Proven ability to develop customers, markets or partner networks
- Experience managing customer relationships from first contact through implementation
- Experience in manufacturing, welding, renewable energy, automotive technology, HVAC, simulation, industrial equipment or vocational training
- Experience with educational institutions, industrial customers or public organisations is beneficial
- Knowledge of the Indian market and an existing professional network are strong advantages
Skills
- Strong technical and commercial understanding
- Ability to translate customer requirements into suitable solutions
- Confidence with software, technical hardware and digital platforms
- Understanding of installation, commissioning and troubleshooting processes
- Strong presentation, negotiation and relationship-management skills
- Ability to communicate with technical and non-technical audiences
- Entrepreneurial, structured and solution-oriented working style
- Ability to coordinate several customers, partners and projects
- Strong written and spoken English
- Hindi, Marathi or other Indian languages are advantageous
- Intercultural competence and ability to work with international teams
- Willingness to travel extensively within India
What We Offer
- The opportunity to establish several current business areas in India
- Significant commercial and operational responsibility
- Direct involvement in innovative technical training projects
- Product training from experienced international partners
- Cooperation with technology providers in India and Europe
- The chance to establish and later lead a growing team
- Career development towards Business Development Manager, Country Sales Manager, Product Manager or Head of Technical Training Solutions
- A dynamic and international working environment
- A hybrid working model based in Mumbai with travel across India
Application Information
Please include
- Current annual salary or CTC
- Expected annual salary or CTC
- Contractual notice period
- Earliest possible starting date
- Current location
- Willingness to work in a hybrid model in Mumbai
- Willingness to travel within India
- Relevant technical and business-development experience
- Examples of customers, markets or partner networks you have developed
Adler & Pfau India is committed to equal opportunity and an inclusive working environment. Women and persons with disabilities are expressly encouraged to apply. Applications will be assessed based on qualifications, experience, potential and suitability for the role.
📌 Senior Business Development & Technical Support Engineer for Technical Training Systems (Mumbai)
🏢 Adler u0026 Pfau India
📍 Mumbai