Provides end-to-end sales support for the Banking organization. Delivers contract and order management. Coordinates between relevant internal and external parties and ensures timely and accurate execution of sales (lead-to-order) and, especially, delivery (order-to-cash) processes. Executes global standards and practices at the local level.
- Supports Sales proposal development, demand forecasting, solution pricing, contract management and delivery and associated monitoring processes.
- Contributes to contract development and execution, ensuring necessary approvals and timely distribution to internal and external stakeholders.
- Ensures correct and proper management of customer orders (sales and related purchase orders) in cooperation with GBS.
- Coordinates solution delivery with all relevant parties, ensuring prompt and regular customer communication.
- Contributes to the development,



maintenance and distribution of accurate demand forecasts to all relevant parties.
- Provides funnel management support for central Sales Operations, ensuring adherence to established processes and reporting requirements.
- Provides and / or ensures monthly routines and reporting for Sales Operations management.
- Assists with development and implementation of Sales Operations process improvements.
- Serve as mentor to entry level associates.

Required Qualifications
- Diploma or equivalent work experience required.
- Minimum of 4-6 years of relevant experience or equivalent combination of education and experience in Sales Support Banking.
- Positive business English skills (Written and spoken).

📌 Senior Sales Support Banking Specialist (Mumbai)
🏢 Diebold Nixdorf
📍 Mumbai