At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
Job Responsibilities:
- Process requests received to ensure that the claim details are reflected accurately on our systems and is in alignment with state and compliance requirements.
- Performs moderate to complex processes that may require transparent understanding of state specific-guidelines, and/or standard operating procedures
- May be responsible for transferring knowledge to peers and other business units
- Meets all performance and quality standards
- Communicates complex information in writing
- Expected to read, interpret, and remember communications, job aids, rules, guidelines conducive to business operations. In addition, reviewing these documents for accuracy.
- Manages personal daily work condition based on business unit needs.
- Participates in and assists with process improvement and solutioning meetings which may include internal as well as external teams
Knowledge/Skills/Abilities/Experience
- Bachelor’s degree with good Communication skills (verbal and written)
- Basic knowledge in MS office and Insurance
- Ability to assist leadership in achieving business unit objectives.
- Strong problem-solving abilities, with attention to detail.
- Ability to prioritize, multitask and work independently
Primary Skills
Consumer Protection, Customer Data Management, Performance Management (PM), Relationship Building, Stakeholder Relationship Management
Shift Time
Shift C (India)
Recruiter Info
Shital Holambe [C]
About Allstate
Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next
📌 Associate - Operations (Pune)
🏢 Allstate
📍 Pune