Location: Gurgaon GG7, Noida Yamuna, Chennai-Siruseri
Experience: 6+ Years
No of Positions: 10

Job Type: Full-time
Start Date: ASAP

Position Overview:
Responsibilities:
Troubleshoot issues in production environments.-
Implement ITIL best practices, resulting in quicker, more accurate service to the customers. -Troubleshoot Major Incidents, involve and engage all necessary teams, create post-mortems, and ensure closure of incidents.-
Willingness to work in a roster model and shifts.-
Flexibility to support complex ecosystems.Project Management:
Lead and manage end-to-end project lifecycles, ensuring deliverables meet quality standards and deadlines.-
Develop project plans, schedules, and budgets, and track progress against milestones.-
Coordinate with cross-functional teams to gather requirements and provide regular project updates.-
Identify and mitigate project risks, ensuring successful project delivery.-
Facilitate effective communication between technical and non-technical stakeholders.Collaboration:
Respond to user issues,



working with the Development team or external support teams for resolution.-
Perform ITIL Problem Management process activities to remediate chronic problems.-
Contribute to and maintain support knowledge base.-
Monitor systems for possible issues, performing system health checks as required.-
Work closely with development & IT infrastructure teams to incorporate checklists and validate maintenance activity steps. -Document and maintain installation and operations procedures.-
Participate in deployment and configuration management activities.-
Coach or manage teams as applicable.-
Research issues to ensure service level agreements are met.-
Collaborate with Dev/L3 teams on incidents/triages and change reviews.-
Participate in the 24×7 support coverage as needed.Requirements and Skills:
4+ years in an SRE role managing up-to-date observability solutions. -5+ years managing and implementing observability platforms (e.g., AppDynamics, Splunk, Prom

📌 Application Support Engineer (Gurugram)
🏢 BaryTech
📍 Gurugram