You will work closely with UK-based property managers, landlords, tenants, and local authorities, ensuring property compliance, maintenance coordination, and smooth day-to-day operations.

Key Responsibilities:
- Coordinate and track UK property compliance requirements including Gas, Safety, EICR, EPC, and related certifications
- Follow up with landlords to ensure timely completion of compliance activities
- Raise and manage work orders for compliance and maintenance where required
- Update and maintain appointment sheets, visit records, and inspection documentation
- Ensure property managers complete visit documentation and video uploads
- Work extensively on CRM systems to log, track, and close cases
- Support the UK (London-based) operations team on daily property management tasks
- Liaise with landlords, tenants, UK council officers, contractors, and internal teams
- Resolve maintenance-related complaints and discrepancies professionally and within SLA
- Build robust working relationships with landlords, tenants, and external stakeholders




- Act as a buffer/support resource initially, gaining end-to-end exposure to UK property processes, before moving into a core operational role
- Adapt to changing priorities and handle multiple tasks in a fast-paced international environment
- Excellent spoken and written English communication skills (mandatory)
- Strong coordination, follow-up, and multitasking abilities
- Comfortable working in a UK-shift / international process
- Experience of 1-2 years in international BPO, customer service, property management, or back-office operations preferred
- Freshers with strong communication skills, confidence, and learning ability are welcome
- Basic knowledge of CRM tools and MS Office is an advantage
- Customer-focused, detail-oriented, and solution-driven mindset

Job Details:
, Permanent
- Work Location: In-office
- Shift: UK Shift
- Summer: Mon-Fri 1:00 PM - 10:30 PM | Sat 1:00 PM - 7:30 PM
- Winter: Mon-Fri 2:00 PM - 11:30

📌 Customer Support Executive (Rajkot)
🏢 Zobone International Outsourcing
📍 Rajkot