Role description

leading QA strategy testing automation and manual testing for Salesforce CRM SalesService Cloud Key responsibilities include creating test plans managing defect lifecycles in Jira leading Agile QA and mentoring team members 1 2 3 4 5

Key Responsibilities

Strategy Planning Develop comprehensive test strategies test plans and test cases for endtoend Salesforce implementations

Defect Management Manage defect tracking triaging and resolution typically using tools like Jira

Automation Build and maintain automated testing frameworks for UI API and regression testing

Collaboration Coordinate with business stakeholders developers and offshoreonsite teams to ensure highquality delivery

Performance UAT Execute functional system integration UAT and performance testing

Environment Setup Support Data Migration testing and Manage QA environment integrity 1 2 3 4 5

Required Qualifications Skills





Experience Minimum 58 years of experience in Quality Assurance with 3 years specifically in Salesforce testing

Salesforce Knowledge Deep understanding of Sales Cloud Service Cloud and Lightning Components LWC

Testing Tools Experience with automation tools such as Selenium or Salesforcespecific tools eg TOSCA

Methodologies Strong experience in AgileScrum environments

Soft Skills Robust leadership communication and stakeholder management skills 1 2 3 4 5 6

Preferred Qualifications

Salesforce Administrator or Platform App Builder certification

Experience with DevOps tools eg Jenkins Copado Azure DevOps

Knowledge of OmniStudio or Health Clou
Skills:
- Mandatory Skills: Salesforce Service Cloud (FSL/SMAX) Testing, Test Reports and Dashboards -Testing, User Acceptance Testing
About LTM

📌 Senior Specialist (Pune)
🏢 LTM
📍 Pune