To manage daily customer service at the kiosk, handle sales smoothly, maintain billing and stock records, and ensure the counter and outlet remain clean, organized, and customer-friendly.
Main Responsibilities1. Customer Handling
- Welcome customers politely
- Understand what the customer wants
- Suggest available products properly
- Serve products correctly and neatly
- Maintain valuable behavior with all customers
- Handle customer queries in a calm and respectful way
2. Counter Operations
- Manage the front counter throughout the day
- Keep all products arranged properly at the counter
- Ensure fast and correct service during rush hours
- Avoid mistakes in giving products or taking payment
- Coordinate with the delivery/support staff if required
3. Billing and Payment
- Prepare bills correctly
- Maintain record of every sale
- Collect payment from customers
- Handle cash, UPI, and other payment methods properly
- Avoid any mismatch in billing and collection
- Maintain daily sales register carefully
4. Daily Sales Record
- Note total sales of the day
- Maintain record of what products were sold
- Inform about fast-selling and slow-selling items
- Help prepare the next day’s product requirement list
- Submit daily sales and stock details after closing
5. Stock and Inventory Support
- Keep watch on product availability at the counter
- Inform immediately when stock is getting low
- Help in counting available products
- Ensure products are used and sold before expiry
- Prevent damage, spoilage, wastage, or careless handling
- Maintain proper storage discipline for sale items
6. Cleanliness and Hygiene
- Keep the counter clean throughout the day
- Ensure the front service area always looks neat
- Maintain hygiene while handling food and dairy products
- Never allow dirty, unhygienic, or disorganized conditions
- Clean the working area, shelves, and customer-facing counter regularly
- Support overall outlet cleanliness
📌 Sales and Counter Staff (Gaya)
🏢 Shaswat Enterprises
📍 Gaya
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