Analyst - Oversight Process & Support Excellence (Gurugram)

Analyst - Oversight Process & Support Excellence (Gurugram)

09 Sep
|
American Express
|
Gurugram

09 Sep

American Express

Gurugram

Description
Global Merchant & Network Services (GMNS) brings together American Express' merchant-and network related businesses to enable a sharp focus on using the power of our network to provide unique value to all our mutual customers. The organization manages the relationships with the millions of merchants around the world that accepts American Express and runs the company’s payment network and manages bank partnerships globally.

Global Strategy and Operations (GSOP) is looking for an Analyst focused on ensuring program governance and compliance oversight is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies
- Highly self-motivated, results-oriented individual with strong relationship building skills and proven ability to work cross-functionally to influence and negotiate with other Blue Box entities and external partners, drive change, and formulate and implement innovative policies and oversight requirements.




- Minimum 2+ years of experience in the payments industry. Knowledge of the merchant business preferred.
- Strong written and verbal communication skills with the ability to engage and influence stakeholders.
- Solid analytical and problem-solving skills with the ability to interpret large datasets and derive actionable insights.
- Proficiency in Advanced Excel, MS Access, PowerApps, PowerPoint, Power BI and Tableau.
- Experience creating executive ready dashboards and presentations
- High attention to detail with strong quality control mindset.
- Ability to work independently while collaborating effectively across global teams.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate

📌 Analyst - Oversight Process & Support Excellence (Gurugram)
🏢 American Express
📍 Gurugram

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