DESCRIPTION:
Job Title: FinOps QC Program Manager - Accounts Receivable

Level: L6 Individual Contributor

Location: Hyderabad

Team: Accounts Receivable - Quality and Governance

About the Role:
Amazon’s Accounts Receivable Quality and Governance team is seeking an experienced FinOps QC Program Manager to lead initiatives that improve quality control, automate processes, and detect anomalies across accounts receivable operations. This role combines program management, advanced analytics, and AI-driven automation to enhance operational efficiency, reduce defects, and deliver measurable improvements in quality.

Key Responsibilities:
QC Automation & AI Integration

Design and implement AI-driven automation solutions to streamline quality control processes.
Leverage machine learning tools and platforms to enhance audit efficiency, accuracy, and consistency.
Partner with RPA and engineering teams to prioritize and deploy automation initiatives.
Reduce manual effort by optimizing workflows using intelligent automation.

Defect Reduction Programs





Develop and execute comprehensive strategies to reduce defects across quality operations.
Analyze root causes of quality issues and implement preventive and corrective measures.
Define metrics and KPIs to track defect trends and program effectiveness.
Drive continuous improvement initiatives to minimize error rates and enhance operational reliability.

Anomaly Detection & Analytics

Build and deploy anomaly detection systems to identify quality outliers and patterns.
Create predictive models to proactively flag potential quality issues.
Design dashboards and reporting mechanisms for real-time monitoring of quality operations.

Program Management

Own end-to-end delivery of QC improvement programs, from conception to implementation.
Collaborate with cross-functional stakeholders including operations, technology, and compliance teams.
Manage project timelines, dependencies, and resource allocation to ensure successful program exe

📌 Finops Qc Program Manager, Healthcare (Hyderabad)
🏢 ADCI HYD 13 SEZ - H84
📍 Hyderabad