JOB DESCRIPTION
The FRO, part of the Office of the Chief Finance Officer, OCFO) designs and oversees the firm’s resiliency strategy, including planning, testing, reporting, and incident management. The team partners with senior leadership, Lines of Business, Control Management, Risk, Compliance, and Audit to ensure robust resiliency programs and corporate governance.

JPMC resiliency teams take on the world’s biggest resiliency challenges; building solutions and partnerships that protect millions of people every day. Within the Firmwide Resiliency Office (FRO) you will be part of a diverse and progressive organization that has talent in depth and is tackling some of the biggest challenges facing the financial services industry. Increased Regulatory interest, alongside real-world events (e.g., global COVID-19 pandemic, conflict in Ukraine), perceived emerging threats (e.g., climate change, fuel supply stability), and ever evolving complexity in our operating environments mean that resilience is increasingly significant for clients and customers.

Job Summary




The EA will directly support the Head of Resiliency for India and the Philippines and provide end-to-end executive operations support to the Managing Director, streamlining workflows, maintaining operating rhythm, and ensuring disciplined execution across a matrixed organization. This role requires impeccable judgment, confidentiality, and a strong command of business operations in a regulated environment.

Job responsibilities
- Orchestrate a complex, multi-time zone calendar; proactively resolve conflicts and reprioritize based on strategic priorities.
- Serve as a trusted gatekeeper by triaging inbound requests, setting expectations, and protecting executive focus time.
- Own the MD’s operating cadence, including leadership staff meetings and monthly business reviews.
- Lead end-to-end meeting execution: agendas, pre-reads, briefing notes, logistics, and technology setup.
- Capture live minutes, decisions, and a

📌 Firmwide Resiliency Office India (Mumbai)
🏢 JPMorganChase
📍 Mumbai