Job Summary:
We are seeking a proactive and client-focused Client Success Executiveto join our growing team. You will be responsible for supporting clients with the setup, onboarding, training, and troubleshooting of our tech products. Client visits required within or outside the city, but only as per client and company requirements.

Key Responsibilities:
- Assist clients with product setup, onboarding, and training, both online and offline.
- Provide in office or remote support based on specific client requirements.
- Conduct client visits as per company directives.
- Collaborate with internal technical and product teams to ensure timely resolution of client issues.
- Maintain detailed and accurate records of service activities, issues resolved, and client feedback.
- Educate clients on new product features, updates,



and best practices to maximize platform usage.

Training & Travel:
- Comprehensive training will be provided on all company products and client interaction protocols.
- All travel expenses will be reimbursed as per company policy.

Qualifications & Skills:
- Bachelor’s degree in any discipline (Hospitality/IT/Business preferred).
- 1-2 years of experience in service support or client-facing roles preferred; freshers with strong communication skills may also apply.
- Excellent interpersonal and problem-solving abilities.

Proficiency in MS Office and a comfort level with using tech platforms

Pay: ₹10,484.13 - ₹35,019.74 per month

Work Location: In person

📌 Service Executive (Navi Mumbai)
🏢 Credencesoft Private
📍 Navi Mumbai