Responsible for managing front desk operations, welcoming guests, handling check-ins and check-outs, managing reservations, and ensuring excellent guest service as per our hotel standards.
Key Responsibilities
- Greet and welcome guests professionally
- Handle check-in and check-out process
- Manage room bookings, cancellations, and modifications
- Respond to guest queries and resolve complaints
- Coordinate with housekeeping for room readiness
- Handle billing and payment transactions
- Maintain records in PMS system
- Upsell hotel services and rooms
Requirements:
- Graduate or diploma in hospitality (preferred)
- 1-3 years experience in front office (freshers can also apply)
- Good communication skills
- Basic computer knowledge / PMS knowledge
- Willing to work in shifts
Job Types: Full time, Permanent
Pay: ₹25,000.00 - ₹28,000.00 per month
Benefits:
- Food provided
- Leave encashment
- Provident Fund
Work Location: In person
📌 Front Office Executive (Saket)
🏢 Svelte Delhi, a member of Radisson Individuals
📍 Saket
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