09 Sep
|
FK Sports
|
Noida
We believe in building strong relationships with our customers worldwide and creating a positive, growth-oriented workplace for our employees. At FK Sports, performance is recognized, growth is encouraged, and teamwork is valued.
Role Overview
Key Responsibilities
- Handle outbound/inbound international calls professionally.
- Assist customers with inquiries, product information, and issue resolution.
- Maintain a high level of customer satisfaction through effective communication.
- Follow company guidelines, quality standards, and performance metrics.
- Maintain accurate records of customer interactions in CRM systems.
- Build and maintain positive relationships with global customers.
- Achieve individual and team performance targets.
What We Are Looking For
- Excellent verbal communication skills in English.
- Confident and professional phone etiquette.
- Ability to work in international shifts.
- Basic computer knowledge and CRM understanding.
- Solid problem-solving and interpersonal skills.
- Positive attitude and team-oriented mindset.
- Prior experience in international calling or customer support (preferred but not mandatory).
Why Join FK Sports?
✔ Growth-focused work culture
✔ Performance-based incentives
✔ Skill development & training programs
✔ Supportive and professional environment
Job Types: Full-time, Permanent, Fresher
Pay: ₹15,000.00 - ₹30,000.00 per month
Benefits:
- Food provided
- Health insurance
- Paid sick time
Ability to commute/relocate:
- Noida: Reliably commute or planning to relocate before starting work (preferred)
Education:
- Higher Secondary(12th Pass) (preferred)
Experience:
- International voice process: 1 year (preferred)
Language:
- Fluent English, Uk Accent (preferred)
Shift availability:
- Night Shift (preferred)
- Day Shift (preferred)
Work Location: In person
📌 Customer Support Executive (Noida)
🏢 FK Sports
📍 Noida