About the Company:
Bharat Smart Services is a technology-driven organization focused on delivering intelligent, efficient, and reliable smart solutions for up-to-date India. Our portfolio includes connected appliances, industrial IoT systems, and advanced smart technologies designed to improve operational efficiency and enable smarter decision making for businesses. With evolving electricity regulations such as kVAh-based billing in Telangana, Bharat Smart Services is expanding its digital onboarding and customer growth initiatives to support businesses in optimizing electricity consumption and billing outcomes.

Position Summary:
This role is responsible for leading and scaling the company’s inside sales and digital onboarding operations. This role involves managing tele-calling teams, driving high volume customer onboarding, improving conversion rates, and establishing structured processes to support sustainable growth. The position requires strong leadership capabilities, data-driven execution, and experience in managing large-scale customer acquisition programs.

Key Responsibilities:




- Lead, manage, and scale inside sales and tele-calling operations to meet onboarding and revenue targets.
- Supervise, mentor, and performance-manage a growing tele-calling team.
- Drive digital onboarding of business customers through structured sales and activation workflows.
- Own and improve onboarding funnel performance, including activation, conversion, and retention metrics.
- Develop standardized onboarding processes, scripts, and operational playbooks.
- Monitor daily, weekly, and monthly performance metrics and prepare management reports.
- Coordinate with internal teams such as product, operations, and leadership to align onboarding initiatives.
- Ensure compliance with company policies, quality standards, and customer experience guidelines.
- Support regional growth initiatives aligned with regulatory and market requirements in Telangana.

Required Qualifications & Experie

📌 Digital Onboarding Expert (Madhapur)
🏢 Bharath Smart Services
📍 Madhapur