Role Overview

You will be the first point of contact for potential participants and community members. Your role involves calling leads, explaining offerings, handling inquiries, managing registrations, and maintaining strong relationships with clients.

This role requires clarity in communication, patience, emotional intelligence, and robust follow-up discipline.

Key Responsibilities

Telecalling & Lead Conversion
- Call incoming and existing leads.
- Explain programs, sessions, events, and offerings clearly
- Convert inquiries into confirmed registrations.
- Maintain structured follow-ups with prospects.

Client Relationship Management
- Handle participant queries professionally.
- Ensure smooth onboarding for sessions/workshops.
- Coordinate with internal team for scheduling and confirmations.
- Maintain long-term relationships with repeat participants.

CRM & Data Handling
- Maintain accurate records of calls and follow-ups.
- Update lead status and conversion metrics.
- Track payments and confirmations (basic coordination).





Required Skills:
- Strong verbal communication skills (Hindi + English preferred)
- Clear, confident, and respectful speaking style
- Good listening skills and empathy
- Ability to handle objections calmly
- Organized and consistent with follow-ups

Preferred Profile
- Experience in telecalling, counseling, EdTech, wellness, or spiritual organizations is a plus
- Comfortable speaking about spiritual or knowledge-based offerings
- Disciplined, sincere, and emotionally mature personality

Pay: ₹9,141.17 - ₹20,000.00 per month

Benefits:
- Cell phone reimbursement
- Food provided
- Leave encashment
- Paid time off

Ability to commute/relocate:
- Ghaziabad, Uttar Pradesh: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):
- Kindly mention your current CTC monthly.

Work Location: In person

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