Job Purpose: The Senior AGM – Asset Management will be responsible for the overall management, operations, maintenance and commercial performance of the Noida Parks portfolio, including Embassy Oxygen and Embassy Galaxy.

The role will have end-to-end responsibility across client and tenant management, leasing support, handover, technical operations, park maintenance, budgeting, project execution, statutory and regulatory compliance, risk management and business continuity.

The position requires strong commercial and technical acumen, sound understanding of commercial real estate and asset operations, and the ability to effectively manage clients, tenants, service partners and cross-functional stakeholders.

Key Responsibilities:

Asset & Operations Management

- Take overall responsibility for the day-to-day operations and effective management of the assigned commercial assets.
- Ensure smooth, safe and efficient functioning of the parks through effective coordination of facility management, engineering, security, housekeeping and other operational teams.
- Drive operational excellence, service quality, cost optimisation and continuous improvement across the assets.
- Establish and monitor operational standards, SOPs, KPIs and service-level requirements.
- Ensure business continuity and uninterrupted operations across the parks.

2. Client & Tenant Management

- Act as the senior interface between the Company and key clients/tenants, ensuring a high level of engagement, service delivery and satisfaction.
- Build and maintain strong relationships with clients, tenants, occupiers, service partners and other stakeholders.
- Proactively address tenant concerns, escalations and operational issues and ensure timely closure.
- Analyse client and tenant feedback and drive initiatives to continuously improve service levels and customer experience.
- Drive a strong customer-centric culture across the park

3. Leasing & Occupancy Management

- Work closely with leasing and commercial teams to optimise occupancy and minimise vacancy and revenue leakage.
- Coordinate lease documentation, registration and related processes with the Manager – SEZ and relevant stakeholders.
- Ensure seamless coordination of tenant move-in, move-out and occupancy processes.

4. Handover & Transition Management

- Lead and coordinate handover of buildings, floors, common areas and facilities from project/development teams to operations.
- Ensure that handover is completed with appropriate documentation, drawings, asset registers, warranties, AMC details, O&M; manuals and statutory approvals.
- Identify and drive closure of technical and operational snags prior to handover.
- Ensure smooth transition from project execution to steady-state operations with minimal disruption to clients and tenants.
- Coordinate with Projects, Engineering, Facility Management, Leasing and other stakeholders during handover and transition.

5. Technical & Engineering Management

- Oversee technical operations and maintenance of MEP, HVAC, electrical, DG, fire & life safety, BMS, lifts, plumbing and other building systems.
- Ensure preventive and corrective maintenance programs are implemented effectively.




- Monitor equipment reliability, energy efficiency, asset performance and lifecycle requirements.
- Ensure compliance with applicable technical standards, statutory requirements and safety norms.
- Review technical issues and drive timely resolution of critical breakdowns and operational risks.
- Work closely with engineering and technical teams to improve reliability, efficiency and lifecycle performance of assets.

6. Park Maintenance & Infrastructure

- Oversee maintenance and upkeep of parks, landscaping, roads, external infrastructure, common areas and other site facilities.
- Ensure high standards of cleanliness, aesthetics, landscaping, hygiene, safety and overall asset presentation.
- Monitor service partner performance and ensure adherence to defined SLAs and quality standards.
- Drive preventive maintenance and asset preservation initiatives to protect long-term asset value.
- Identify opportunities for improvement in infrastructure, amenities and common areas to enhance client and tenant experience.

7. Budgeting & Financial Management

- Prepare and manage annual budgets for the Noida Parks, including Opex, maintenance and project expenditure.
- Drive cost optimisation while maintaining required service, quality and safety standards.
- Coordinate vendor payments, accruals and financial requirements with Finance and Accounts.

- 8. Projects & Opex Works

- Oversee Opex projects and improvement works, ensuring delivery within approved cost, timelines, quality and safety parameters.
- Monitor project progress, contractor performance and quality of execution.
- Ensure appropriate project documentation, approvals, compliance and closure.
- Lead special projects and strategic initiatives assigned by management.

9. Statutory, Legal & Regulatory Compliance

- Ensure compliance with applicable statutory, legal, environmental, safety and regulatory requirements.
- Coordinate with statutory authorities and external agencies as required.
- Ensure effective monitoring and closure of SEZ and other regulatory compliances.
- Maintain appropriate records, documentation, approvals and statutory certifications.

10. Procurement & Vendor Management

- Coordinate with Procurement, Finance and Accounts for procurement of goods and services.
- Evaluate and monitor service partner performance against contractual and SLA requirements.
- Ensure effective vendor governance, cost control and timely resolution of performance issues.
- Support commercial negotiations and contract management with key service providers.

11. Risk, Safety & Business Continuity

- Proactively identify technical, operational, commercial, statutory and reputational risks across the assets.
- Develop and implement appropriate mitigation and contingency plans.
- Ensure adherence to health, safety,



fire and emergency response requirements.
- Drive business continuity and emergency preparedness across the parks.
- Ensure timely escalation and resolution of critical operational issues.

12. Cross-Functional & Stakeholder Management

- Serve as a key point of contact for internal and external stakeholders on asset-related matters.
- Drive effective coordination with Leasing, Projects, Engineering, Facility Management, Finance, Accounts, Procurement, Legal, HR, Security and other functions.
- Build strong relationships with clients, tenants, consultants, vendors, statutory authorities and business partners.
- Demonstrate strong ownership, accountability and decision-making in managing complex and time-sensitive issues.

Key Deliverables

- High levels of client and tenant satisfaction and retention.
- Effective management and maintenance of Embassy Oxygen and Embassy Galaxy.
- High standards of technical, engineering and operational performance.
- Seamless building/facility handover and transition to operations.
- Optimised occupancy and effective leasing support.
- Effective budgeting, cost control and Opex management.
- Timely delivery of projects and improvement works.
- Strong statutory, SEZ, safety and regulatory compliance.
- Improved asset reliability, efficiency and long-term asset value.
- Effective vendor and stakeholder management.
- Proactive risk management and uninterrupted business operations.

Qualifications and Work Experience:

- BE/B.Tech in Civil Engineering, Mechanical/Electrical Engineering, Architecture or equivalent qualification.
- 12–15 years of relevant experience in Asset Management, Property Management, Commercial Real Estate, Facility Management or Operations.
- Experience with a real estate developer, commercial/retail asset owner, IPC or international project/property management organisation is preferred.
- Strong experience in managing large commercial assets, client/tenant relationships, technical operations, maintenance and handover.
- Experience in managing multiple stakeholders and cross-functional teams.
- Armed Forces background is preferred.

Knowledge, Skills and Competencies:

- Strong understanding of commercial real estate, asset management, property operations and technical services.
- Robust knowledge of building systems, MEP, facility operations, maintenance and infrastructure management.
- Sound understanding of leasing, commercial, legal, statutory and regulatory aspects of real estate.
- Strong financial and commercial acumen, including budgeting, cost control and cash-flow management.
- Excellent client, tenant and stakeholder management capabilities.
- Ability to build and strengthen partnerships with clients, tenants, service partners and internal teams.
- Strong problem-solving and decision-making ability, particularly in high-pressure and time-sensitive situations.
- High degree of ownership, accountability and execution orientation.
- Proactive approach to risk identification, mitigation and business continuity.
- Ability to balance customer experience, operational excellence, commercial objectives and asset value creation.

📌 Senior AGM - Asset Management (Bengaluru)
🏢 Embassy REIT
📍 Bengaluru