Company Name: VARITE India Private Limited

About The Client

An Indian multinational information technology (IT) consulting company headquartered in Noida, The company has offices in 52 countries and over 225,944 employees. The Client is a global IT services and consulting company that offers a wide range of services and products across various industries like IT Infrastructure Services, Cybersecurity Services, Cloud Services, Big Data and Analytics, Internet of Things (IoT) Solutions, Semiconductor Services and Enterprise Software Products.

Essential Job Functions:

- Provide Advanced Technical Support By Leveraging Saviynt And Java Technologies To Troubleshoot Complex Incidents, Perform Root Cause Analysis, And Implement Effective Solutions To Resolve Security Issues.

- Ensure Adherence To Quality Standards, Regulatory Requirements, And Company Policies In All Support Activities, Enhancing Operational Compliance And Efficiency.
- Collaborate With Support Teams To Resolve Complex Tickets Within Agreed Slas, Ensuring Seamless Operations And Strengthening The Organization'S Security Posture.
- Conduct Knowledge Base Updates And Management, Contributing To Continuous Improvement Initiatives And Facilitating Training Sessions For New Team Members To Enhance Their Technical Skills.

- Monitor And Optimize Customer Experience Metrics By Focusing On First Call Resolution And Minimizing Rejected Resolutions, Thereby Mitigating Potential Security Threats And Improving Csat Scores.

Qualifications:

- Must have 5-6 years of experience in IAM
- Must have experience in Saviynt product SSO
- Should be able to troubleshoot & resolve IGA provisioning & governance issues.
- Should be able to debug integration issues with target systems & Ticketing system

- Should be able to interact with customer stakeholders
- Should be able to extract logs and debug files




- Should be able to raise vendor tickets and get them resolved if any product related issues

- Should be able to provide the RCA (root cause analysis) of the incidents
- Should be able to write documentation
- Should be able to onboard basic connectors like AD, JDBC, CSV, Logical Connectors

- Should be proficient in SQL query language
- Must be experienced in debugging rules & reports
- Must be experienced in writing Custom reports using sql queries
- Must be experienced in consuming webservices

- Must have experience in LDAP
- Must have experience in Azure SSO or any other SSO tool
- Must have experience in Azure MFA
- Must be expert in integration using SAML,OAUTH & WS-Federation

- Must have experience in Http and how assertions are managed
- Experience in AD & Azure AD Synchronization
- Should be able to troubleshoot & resolve SSO issues.
- Should be able to extract logs and debug

- Should be able to raise vendor tickets and get them resolved if any product related issues
- Should be able to provide the RCA (root cause analysis) of the incidents
- Should be able to onboard new applications on Azure platform

- Should be able to make Azure SSO configuration changes if required
- Should have LDAP experience
- Should be able to write Documentation

Skill Requirements

- Proficient In Saviynt For Identity And Access Management.
- Strong Knowledge Of Java Development For Support And Operations Tasks.
- Solid Understanding Of Troubleshooting Methodologies And Root Cause Analysis Techniques.




- Familiarity With Itil Processes And Frameworks To Enhance Service Delivery.
- Excellent Communication Skills To Effectively Interact With Customers And Support Teams.

Other Requirements

- Optional But Valuable Certifications: Saviynt Certified Administrator, Java Se 11 Developer Certification

How to Apply: Interested candidates are encouraged to respond/submit their updated resumes, and for additional job opportunities, please visit Jobs In India – VARITE.

Unlock Rewards: Refer Candidates and Earn.

If you're not available or interested in this opportunity, please pass this along to anyone in your network who might be a good fit and interested in our open positions. VARITE offers a Candidate Referral program, where you'll receive a one-time referral bonus based on the following scale if the referred candidate completes a three-month assignment with VARITE.

Experience Level Bonus Referral: 0-2 years INR 5,000 2-6 years INR 7,500 6+ years INR 10,000

About VARITE: VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA, UK, CANADA and INDIA. VARITE is currently a primary and direct vendor to the leading corporations in the verticals of Networking, Cloud Infrastructure, Hardware and Software, Digital Marketing and Media Solutions, Clinical Diagnostics, Utilities, Gaming and Entertainment, and Financial Services.

Equal Opportunity Employer:

VARITE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status.

📌 Senior Administrator - Saviynt, Java (Noida)
🏢 VARITE
📍 Noida