HOTEL INDUSTRY EXEPERINCE MUST

Key Responsibilities

- Monitor and maintain security and safety across the hotel premises, including guest rooms, public areas, back-of-house areas, parking areas, and staff entrances.

- Conduct regular security rounds and inspections to identify and report safety or security risks.

- Supervise and coordinate the activities of security guards and ensure proper deployment at assigned locations.

- Monitor CCTV, access-control systems, fire alarm panels, and other security equipment.

- Control and monitor entry and exit of guests, employees, contractors, vendors, and visitors.

- Maintain proper records of incidents, accidents, lost & found items, visitor entries, key movements, and security activities.

- Respond quickly to incidents such as theft, unauthorized access, guest disturbances, fights, fire emergencies, medical emergencies, and other security-related situations.

- Coordinate with the Front Office, Engineering, Housekeeping, HR, F&B;, and other departments on security and safety matters.

- Assist in emergency evacuation, fire drills, disaster management, and other emergency-response procedures.

- Ensure compliance with hotel security policies, SOPs, local laws, and safety regulations.

- Investigate security incidents and prepare detailed incident reports for management.

- Handle guest complaints and security-related concerns professionally and confidentially.

- Ensure proper control and custody of master keys, emergency keys, access cards, and other security-sensitive items.

- Conduct regular checks of fire exits, emergency exits, restricted areas, and critical installations and report deficiencies.





- Support management during VIP visits, special events, conferences, weddings, and high-occupancy periods.

- Liaise with local police, fire brigade, ambulance services, and other authorities when required.

- Train security team members on hotel SOPs, emergency procedures, access control, customer service, and incident handling.

- Maintain confidentiality regarding guest information, hotel operations, investigations, and security matters.

Candidate Profile

- Qualification: Graduate / Diploma in Security Management, Hotel Management, or a related field preferred.

- Experience: Typically 2–5 years of security experience, preferably in a hotel, hospitality, commercial property, or similar environment.

- Experience in supervising security personnel is preferred for the Security Supervisor position.

- Good knowledge of CCTV, access control, fire and life-safety systems, emergency procedures, and incident reporting.

- Valuable communication and interpersonal skills.

- Ability to remain calm and make quick decisions during emergencies.

- Physically fit, alert, disciplined, and professionally groomed.

- Willingness to work in shifts, weekends, and public holidays.

- Knowledge of local security procedures and coordination with police/emergency services is an advantage.

Key Skills

- Security Operations

- CCTV Monitoring

- Access Control

- Incident Management

- Emergency Response

- Fire & Life Safety

- Team Supervision

- Risk Assessment

- Investigation & Reporting

- Guest Handling

- Conflict Management

- Communication Skills

- Crisis Management

Pay: ₹15,000.00 - ₹30,000.00 per month

Benefits

- Food provided

Work Location: In person

📌 Security Supervisor / Executive (Vashi)
🏢 Hotel Regal Arc
📍 Vashi